HELP with Project Creator

[southpole]

Hi Project Creator I am unable to open folders in project creator i have done what corel has suggested by still dont work.

I am unable to contact via email as that dont work as i get failed to create a case.

Regards Paul

[teknisyan]

Hello southpole,

There are 2 solution that you can take to fix this. First reset the application by follow these steps:
1. Close Corel PaintShop Photo Project Creator.
2. Launch Window Task Manager; to open Windows Task Manager, right-click an empty space on the taskbar, and then click Task Manager.
3. In the Windows Task Manager, go to Processes tab.
4. In the Processes tab, make sure that the following Processes are not running on your computer:
- MetadataMgr.exe
- MLEMonitor.exe
- RtDevDetector.exe
5. If any of the above are still running on your system, right-click on each Processes and select End Process or End Process Tree.
6. After making sure that the above processes are no longer running, go to taskbar and click on START >> RUN;
7. In the RUN window, type: %appdata%
8. Hit the enter key to open the Application Data folder.
9. Double-click on Corel folder and then double-click on Digital Studio folder.
10. Delete all the files and folders inside this "Digital Studio" folder.
11. Close this folder and re-launch PaintShop Photo Project Creator.

If the steps above did not work, then you can reinstall the program separately:
http://corel.force.com/index/articles/e ... Separately

[JStanley]

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