SmartSound error when connecting to internet

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PatBarr
Posts: 44
Joined: Sat Nov 29, 2008 10:20 pm
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: A8M2N-LA
processor: AMD Athlon 64 3500+
ram: 2GB
Video Card: ATI FireMV 2200
sound_card: motherboard
Hard_Drive_Capacity: 150GB
Monitor/Display Make & Model: WDI L1975NW
Location: Washington State

SmartSound error when connecting to internet

Post by PatBarr »

When I start X2 I get the error "The download of a required Smartsound file failed..." It checks for updates and downloads previews just fine so I don't know why I get this error when I startup.

Thanks, Pat
Thanks, Pat
teknisyan
Posts: 2421
Joined: Wed Oct 06, 2010 4:18 pm
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sound_card: Realtek HD Audio
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Re: SmartSound error when connecting to internet

Post by teknisyan »

You can try deleting the files inside the messages folder. Open the RUN box by press and holding down the WINDOWS key + "R" then type on the text box %appdata%, then click on OK, locate the COREL FOLDER then open the MESSAGES folder then delete all the files inside that folder. After the restart the computer.
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PatBarr
Posts: 44
Joined: Sat Nov 29, 2008 10:20 pm
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: A8M2N-LA
processor: AMD Athlon 64 3500+
ram: 2GB
Video Card: ATI FireMV 2200
sound_card: motherboard
Hard_Drive_Capacity: 150GB
Monitor/Display Make & Model: WDI L1975NW
Location: Washington State

Re: SmartSound error when connecting to internet

Post by PatBarr »

Abiel,

This fixed my problem so you're 2 for 2 now! Thanks for your help.


Pat
Thanks, Pat
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