lack of product support and basic product information

[freedda]

I have a few times now tried to find out if I can bring in MOV files from my Canon 60d SLR into VS Pro, both by posting on this web site and by posing the question to Corel. I've yet to get an answer.

I've looked at other video editing software web sites, and this information--what file types are support for import and export--is really easy to find. No so with Corel and VIdeoStudio Pro.

Makes me want to use another program instead.

[Ron P.]

No it's not, I provided an answer to your post in the wishlist. However here it is again..
Freeda,
That information is provided, and not difficult to find if you look for it .. http://www.corel.com/servlet/Satellite/ ... bview=tab3

Input Format Support:

Video: AVI, MPEG-1, MPEG-2, AVCHD™, MPEG-4, H.264, BDMV, DV, HDV™, DivX®, QuickTime®, RealVideo®, Windows Media® Format, MOD (JVC® MOD File Format), M2TS, M2T, TOD, 3GPP, 3GPP2
Audio: Dolby® Digital Stereo, Dolby® Digital 5.1, MP3, MPA, WAV, QuickTime, Windows Media® Audio
Images: BMP, CLP, CUR, EPS, FAX, FPX, GIF, ICO, IFF, IMG, J2K, JP2, JPC, JPG, PCD, PCT, PCX, PIC, PNG, PSD, PSPImage, PXR, RAS, RAW, SCT, SHG, TGA, TIF, UFO, UFP, WMF
Disc: DVD, Video CD (VCD), Super Video CD (SVCD)

Output Format Support:

Video: AVI, MPEG-2, AVCHD, MPEG-4, H.264, BDMV, HDV, QuickTime, RealVideo, Windows Media Format, 3GPP, 3GPP2, FLV
Audio: Dolby Digital Stereo, Dolby Digital 5.1, MPA, WAV, QuickTime, Windows Media Audio, Ogg Vorbis
Images: BMP, JPG
Disc: DVD (DVD-Video/DVD-R/AVCHD), Blu-ray Disc™ (BDMV)
Media: CD-R/RW, DVD-R/RW, DVD+R/RW, DVD-R Dual Layer, DVD+R Double Layer, BD-R/RE

[freedda]

Thanks Ron, and I apologize for being a bit grumpy, but I did look and didn't find the info. and for some reason, Corel support couldn't find the answer either. The input doesn't call out MOV files, but it does say quicktime files work, so I think I'm okay.

Best, David

[Trevor Andrew]

Hi David

What problems are you having importing your clips to video studio?

I have a Canon that probably produces the same type of video and have no problems inserting to timeline.

I would however use the cameras 25 fps rather than 50 fps options.

I open Video Studio, right click the timeline and select Insert Video or Photo and browse my hard drive for the files.