WinDVD Pro 2010 Not Responding
Moderator: lata
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dmann1987
- Posts: 2
- Joined: Tue Apr 19, 2011 2:39 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Maximus III Formula
- processor: i7 860
- ram: 4GB
- Video Card: HD5870
- Hard_Drive_Capacity: 1TB
- Monitor/Display Make & Model: Acer G24
WinDVD Pro 2010 Not Responding
Fresh install of Win 7 Home Premium x64. Got everything up and running. Installed the latest version of WinDVD. Popped a Blu-Ray in and nothing. The program stops responding as soon as the disc is popped in. I've tried different movies and disc images as well.
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darrin1987
- Posts: 1
- Joined: Tue Apr 19, 2011 3:31 pm
- System_Drive: C
- 32bit or 64bit: 32 Bit
Re: WinDVD Pro 2010 Not Responding
At least I have audio!
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nepenthe
- Posts: 51
- Joined: Sun May 02, 2010 12:55 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Gigabyte GA-P55A-UD3P
- processor: i-7 860
- ram: 16 GB
- Video Card: Gigabyte GeForce GTX 470 SOC
- sound_card: onboard Realtec audio
- Hard_Drive_Capacity: 600 GB
- Monitor/Display Make & Model: NEC MultiSync EA192M
- Location: Portland, OR (USA)
Re: WinDVD Pro 2010 Not Responding
dmann1987 -
We need more information about your hardware. Are you certain you have a Blu-ray optical drive? Have you updated the optical drive firmware? Have you selected the correct optical drive region code? Is your optical drive recognized in Windows?
Check the Device Manager to confirm that the optical drive is working properly. Update the device driver if there is an available update. If Windows isn't recognizing the device, you may need to delete upper and lower filters:
http://bit.ly/fGUHvP
Please post back in this thread with the results of your efforts.
nepenthe
We need more information about your hardware. Are you certain you have a Blu-ray optical drive? Have you updated the optical drive firmware? Have you selected the correct optical drive region code? Is your optical drive recognized in Windows?
Check the Device Manager to confirm that the optical drive is working properly. Update the device driver if there is an available update. If Windows isn't recognizing the device, you may need to delete upper and lower filters:
http://bit.ly/fGUHvP
Please post back in this thread with the results of your efforts.
nepenthe
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dmann1987
- Posts: 2
- Joined: Tue Apr 19, 2011 2:39 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Maximus III Formula
- processor: i7 860
- ram: 4GB
- Video Card: HD5870
- Hard_Drive_Capacity: 1TB
- Monitor/Display Make & Model: Acer G24
Re: WinDVD Pro 2010 Not Responding
Are you certain you have a Blu-ray optical drive? Have you updated the optical drive firmware? Have you selected the correct optical drive region code? Is your optical drive recognized in Windows?
This is my drive. http://www.asus.com/Optical_Storage/Int ... /BC06B1ST/
There are no firmware updates for it.
The region code is correct.
The drive is recognized in Windows.
I just discovered that WinDVD is not playing DVDs either. Trying to play one results in blank video with choppy and distorted audio. WMP plays the DVDs. Everything worked a couple weeks ago.
This is my drive. http://www.asus.com/Optical_Storage/Int ... /BC06B1ST/
There are no firmware updates for it.
The region code is correct.
The drive is recognized in Windows.
I just discovered that WinDVD is not playing DVDs either. Trying to play one results in blank video with choppy and distorted audio. WMP plays the DVDs. Everything worked a couple weeks ago.
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nepenthe
- Posts: 51
- Joined: Sun May 02, 2010 12:55 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Gigabyte GA-P55A-UD3P
- processor: i-7 860
- ram: 16 GB
- Video Card: Gigabyte GeForce GTX 470 SOC
- sound_card: onboard Realtec audio
- Hard_Drive_Capacity: 600 GB
- Monitor/Display Make & Model: NEC MultiSync EA192M
- Location: Portland, OR (USA)
Re: WinDVD Pro 2010 Not Responding
dmann1987 -
If everything was working fine a couple of weeks ago, I suspect a corrupted WinDVD driver. The solution is a thorough uninstall and clean reinstallation.
I suggest using the free Revo Uninstaller (advanced mode):
http://www.revouninstaller.com/
Just to be safe, after you have run Revo Uninstaller in advanced mode, perform a Registry cleaning with the free CCleaner:
http://www.piriform.com/ccleaner
Now reboot and reinstall WinDVD. Check within the application for any updates, and try to play a DVD or Blu-ray.
nepenthe
If everything was working fine a couple of weeks ago, I suspect a corrupted WinDVD driver. The solution is a thorough uninstall and clean reinstallation.
I suggest using the free Revo Uninstaller (advanced mode):
http://www.revouninstaller.com/
Just to be safe, after you have run Revo Uninstaller in advanced mode, perform a Registry cleaning with the free CCleaner:
http://www.piriform.com/ccleaner
Now reboot and reinstall WinDVD. Check within the application for any updates, and try to play a DVD or Blu-ray.
nepenthe
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natakuc4
- Posts: 12
- Joined: Tue Dec 25, 2007 5:01 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: 0Y2MRG Dell XPS8300
- processor: i7-2600 3.4GHz
- ram: 12GB
- Video Card: ATI Radeon HD5770 1.0GB
- sound_card: Creative Soundblaster X-Fi Xtreme Audio
- Hard_Drive_Capacity: 1TB
- Monitor/Display Make & Model: 2×Dell E176FP
Re: WinDVD Pro 2010 Not Responding
Hey
Seems similar to my issue, do you have an ATI graphics card? If so disable the ATI or AMD HD Audio Device in the device manager.
Then try launching WinDVD.
Seems similar to my issue, do you have an ATI graphics card? If so disable the ATI or AMD HD Audio Device in the device manager.
Then try launching WinDVD.