PROBLEM CAPTURE VIDEOSTUDIO PROX3

[onix81]

excuse me for my language - i am italian
my system
windows 7
with my first camera Panasonic nv mx500 I had not any problem but now it is broken fire ware output
so i have tried to use a different camera ………canon mv901
when I connected first time the driver where installed well
but video studio prox3 falls every time i select this camera to capture with error in device capture exception
I have also installed in windows 7 the windows image viewer and when I connect the camera to pc firs of all the capture open this program
in this way I can capture file but the file is poor quality even if I set dv quality.
I have chosen different option to do anything when it is connected the camera via fire ware.
Even in this case when I open video studio prox3 the program falls
I have also tried to uninstall windows image viewer but no difference
What can I do ?
Thank you for your kindly help

[Trevor Andrew]

Hi

welcome to the forums

Please download and install this program :-
http://windv.mourek.cz/

Try capturing using WinDV. (I think it is supported by Windows 7)???

If the quality is poor then the problem may be your firewire.

[onix81]

Hi

welcome to the forums

Please download and install this program :-
http://windv.mourek.cz/

Try capturing using WinDV. (I think it is supported by Windows 7)???

If the quality is poor then the problem may be your firewire.

i have installed windv but the program can not see the camera. video studio still crash with this error
Firma problema:
Nome evento problema: BlueScreen
Versione SO: 6.1.7600.2.0.0.256.1
ID impostazioni locali: 1040

Ulteriori informazioni sul problema:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8006BC8050
BCP3: FFFFF80004198518
BCP4: FFFFFA8003EABA20
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

[skier-hughes]

Are you sure you are using firewire, it sounds like you may be using usb.
Firewire looks like the pictures linked to here
http://images.google.co.uk/images?q=fir ... 24&bih=574

[onix81]

Are you sure you are using firewire, it sounds like you may be using usb.
Firewire looks like the pictures linked to here
http://images.google.co.uk/images?q=fir ... 24&bih=574

yues sure . I have been using fireware cable and port in any computer since many years ago

[mitchell65]

I have found this can be due to the order which you use to connect the camcorder. Try shutting down both Video Studio and WinDV and disconnect the camcorder. Now connect the camcorder, turn the camera On. Then open WinDV without opening Video Studio. Now see if the program recognises the camera. If not try the reverse. Start again with eveything off and camera disconnected. Now Open WinDV then connect the camera, then switch on the camera. See if either of these work. If not then try a different firewire cable!

[onix81]

I have found this can be due to the order which you use to connect the camcorder. Try shutting down both Video Studio and WinDV and disconnect the camcorder. Now connect the camcorder, turn the camera On. Then open WinDV without opening Video Studio. Now see if the program recognises the camera. If not try the reverse. Start again with eveything off and camera disconnected. Now Open WinDV then connect the camera, then switch on the camera. See if either of these work. If not then try a different firewire cable!

I have trayed before with another fireware cable. no difference in working.
note that firs of all when I connect camera compare a screen asking which program I want to use - listing different choise

1) if I answer "windows picture viever" everithing go on well, capture option work and the file it is captured from the camera but quality it is no good
2) I I answer videostudio the program do not see camera and crash
3) I will tray again later if in the screen appare also WinDV but I think that this program it is not dispayede

[Ron P.]

FWIW, I never, ever, use that windows pop-up prompt asking what I want to do, when it detects the firewire connection. The main reason being, the prompt will show for example VideoStudo, but not which version, and I have several installed. I simply close it, then I launch whatever program I want to use, which in this example, would be WinDV. I've had to close and re-launch WinDV before it would see my camcorder. I generally will have my camcorder on, in the playback mode, before launching my capture program.

[onix81]

FWIW, I never, ever, use that windows pop-up prompt asking what I want to do, when it detects the firewire connection. The main reason being, the prompt will show for example VideoStudo, but not which version, and I have several installed. I simply close it, then I launch whatever program I want to use, which in this example, would be WinDV. I've had to close and re-launch WinDV before it would see my camcorder. I generally will have my camcorder on, in the playback mode, before launching my capture program.

Ok I will try to set in general windows option to do nothing !!!(also to do " not ask what to do ...")

[UncleBoo]

FWIW, regarding WinDV:

A.Yes, it runs on Win7
B. The order I use is:
1. Turn on computer, boot OS.
2. Connect camera
3. Power on camera (don't use any Windows auto-start options, as noted above)
4. Start WinDV
5. Set WinDV configuration as desired; set capture file name as desired
6. Press Capture button in WinDV
7. Press Play button on camera

[onix81]

FWIW, regarding WinDV:

A.Yes, it runs on Win7
B. The order I use is:
1. Turn on computer, boot OS.
2. Connect camera
3. Power on camera (don't use any Windows auto-start options, as noted above)
4. Start WinDV
5. Set WinDV configuration as desired; set capture file name as desired
6. Press Capture button in WinDV
7. Press Play button on camera

thank also to ron
windv work finally !!
I have also download trial version powerdirecto 9 and the capture still work well

the problem with videostudio prox3 it is always the same
when I try to capture the program crash with the same error code.

I have tried to unistall complitely Videostudio and reinstall all (very long time to do all) but no possible to capture

I know that I can load in Videostudio files captured with vindv but it is not good a good thing

have you any answer?

[Trevor Andrew]

Hi

Glad you managed to capture using Win DV.
Many of us on the forum use this program with success.
The program allows you to choose a name for your captured files, which I find useful, something that Video Studio does not do.

Capturing using Win DV produces exactly the same files as Video Studio.

DV (Digital Video) is transferred to the pc without re-coding, what you have on the camera is what you get DV-Avi.

Video Studio crashing
When you un-installed Video Studio did you follow these instructions:-


Quick Time
Installing an earlier version has cured some problems for some users.
View this post

Corel Knowledge base
Further info on QuickTime version.

[onix81]

Hi

Glad you managed to capture using Win DV.
Many of us on the forum use this program with success.
The program allows you to choose a name for your captured files, which I find useful, something that Video Studio does not do.

Capturing using Win DV produces exactly the same files as Video Studio.

DV (Digital Video) is transferred to the pc without re-coding, what you have on the camera is what you get DV-Avi.

Video Studio crashing
When you un-installed Video Studio did you follow these instructions:-


Quick Time
Installing an earlier version has cured some problems for some users.
View this post

Corel Knowledge base
Further info on QuickTime version.

I have read all the information posted in the link you suggested

very interesting !! I will do it !!

the procedure for unistall video studio look very difficult ?

do you think it easy to do for my first time?

Shall I wait to install an earlier quick time version ?


thank you

[Trevor Andrew]

Hi

First uninstall QuickTime and re-install an earlier version.
If this cures the problem then no need to re-install Video Studio.

If I need to re-install Video Studio I always do the full uninstall, Aka a “Clean Install”

When we uninstall video studio not all files are removed from the pc, removing these manually is the cleanup process.
The CDS 2010 Clean Up utility does most of the work.

[onix81]

Hi

First uninstall QuickTime and re-install an earlier version.
If this cures the problem then no need to re-install Video Studio.

If I need to re-install Video Studio I always do the full uninstall, Aka a “Clean Install”

When we uninstall video studio not all files are removed from the pc, removing these manually is the cleanup process.
The CDS 2010 Clean Up utility does most of the work.

i have tryed to unistall quicktime. now i have installed version 7.6 but nothing changed
wiyh camera oper ni play mode i open videostudio and then capture mode but always before having time to select the camera the program crash

now i will go to unistall videostudio prox3