PSPPX3 Problem with Topaz Remask

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OldRadioGuy
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PSPPX3 Problem with Topaz Remask

Post by OldRadioGuy »

The TopazLabs forum has had running reports from PSPPX3 users about failure of the program to run Topaz ReMask (both versions 2 & 3). ReMask worked fine through Patch #2. but it stopped working with the installation of Patch 3 and Patch 4 did not solve the problem.

The TopazLabs person who posts to their forums on a regular basis indicated TL has contacted Corel (several weeks ago), but had not heard back. One PSPPX3 user had a suggestion from Corel Support to roll back to Patch #2, according to the board.

Bob
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Re: PSPPX3 Problem with Topaz Remask

Post by LeviFiction »

Yes, patch #3 made some changes to the plugin system. Since the plugin system isn't really defined at all by Corel other than being generally compliant with an earlier version of Adobe's Photoshop Plugin format if Corel made a change to a particular function then this is something they would have a hard time fixing without either a lot of trial and error or direct help from Corel.
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Simone Corel UK
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Re: PSPPX3 Problem with Topaz Remask

Post by Simone Corel UK »

The incompatibility with plugins since SP 3 has been escalated. It seems to be a general problem and is not related to a particular plugin. The development team is aware of this problem.
I work for the Corel UK Support. I will not give technical support through this forum and my answer is only related to this thread.
OldRadioGuy
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Re: PSPPX3 Problem with Topaz Remask

Post by OldRadioGuy »

Simone Corel UK wrote:The development team is aware of this problem.
That's great to hear, Simone.

Bob
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