Unspecified Error 5.0.0

Moderator: Ken Berry

Post Reply
Mighty Hd
Posts: 2
Joined: Thu Mar 24, 2011 2:10 pm
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Dell E6500
processor: I7-640M
ram: 250gb
Video Card: Nividia
sound_card: OnBoard Dell
Hard_Drive_Capacity: 100mb
Monitor/Display Make & Model: 1920x1080i Dell

Unspecified Error 5.0.0

Post by Mighty Hd »

Hello all,

I'm going to try this again.

Machine specs:
Dell Latitude E6510
I7-640m
8gb memory
Nividia 512mb
1920x1080i screen
250gb 7200rpm drive
Windows 7 professional 64 bit
VideoStudio x4
Camcorder is a Sony HDR-CX550v recording in HD-FX mode with output of .mts AVCHD file.

I purchased a copy of VideoStudio x4 last week and have been using it successfully until last night. I have been able to put several clips together, render and burn to an AVCHD disc with no problems. Whenever I try to burn clips to a DVD I get an Unspecified Error 5.0.0. I have searched the knowledgebase and performed all the updates to DirectX, windows 7 and X4 software.

Any suggestions? :cry:
User avatar
Ken Berry
Site Admin
Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Re: Unspecified Error 5.0.0

Post by Ken Berry »

Welcome to the forums! :lol:

First, I assume you are either putting the AVCHD files directly into the burning module, or else doing your editing then jumping straight to Share > Create Disc > DVD. This will open the project file (VSP) in the burning timeline. Either way, even though you have a powerful computer, you are asking it to perform two complex tasks in the one burning operation: first it has to convert the AVCHD/AVCHD VSP into DVD-compatible mpeg-2; and then it has to burn that new video to DVD.Though this should be possible, it causes some problems for some users.

We recommend that after you do your editing, you go instead to Share > Create Video File > DVD to first prepare the new DVD-compatible mpeg-2 in the editing module. When it is done, then you can go to Share > Create Disc > DVD, where you insert the new mpeg-2 in the burning timeline, and proceed from there.

Try that, and see if it makes a difference. You won't be losing any time as it will still take the same amount of time to convert the AVCHD, whether it is done in the editing or the burning modules. But by making the burning process less complicated, you may have a better chance of success.

If your project is longer than one hour, then you would select Share > Create Video File > Custom. You would then need to lower the bitrate so as to be able to fit the resulting file on a DVD. As a rule of thumb, the default 8000 kbps will allow one hour to be burned to a 4.3 GB single layer DVD. A bitrate of 6000 kbps will allow 90 minutes; and 4000 kbps will allow 2 hours. Note that as you lower the bitrate, you also lower the quality of the final DVD. 6000 will still give you very good quality, but 4000 will only be about the same as VHS tape.
Ken Berry
wstagner
Posts: 1089
Joined: Tue Sep 05, 2006 9:29 pm
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte Ga-p43-es3g
processor: Intel Core 2 Quad Q8400 2.66 GHz
ram: 8gb
Video Card: ATI Radion HD4300 4500 series
sound_card: ATI High Definition Realtek ALC888 codec
Hard_Drive_Capacity: 1TB
Monitor/Display Make & Model: Asus VH242H 24" 1920x1024 screen.
Location: Illinois, USA.
Contact:

Re: Unspecified Error 5.0.0

Post by wstagner »

If you disable motion menus and/or music on your template, this is a KNOWN VS4 issue and cause this problem as well.
Mighty Hd
Posts: 2
Joined: Thu Mar 24, 2011 2:10 pm
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Dell E6500
processor: I7-640M
ram: 250gb
Video Card: Nividia
sound_card: OnBoard Dell
Hard_Drive_Capacity: 100mb
Monitor/Display Make & Model: 1920x1080i Dell

Re: Unspecified Error 5.0.0

Post by Mighty Hd »

Ken Berry wrote:Welcome to the forums! :lol:

First, I assume you are either putting the AVCHD files directly into the burning module, or else doing your editing then jumping straight to Share > Create Disc > DVD. This will open the project file (VSP) in the burning timeline. Either way, even though you have a powerful computer, you are asking it to perform two complex tasks in the one burning operation: first it has to convert the AVCHD/AVCHD VSP into DVD-compatible mpeg-2; and then it has to burn that new video to DVD.Though this should be possible, it causes some problems for some users.

We recommend that after you do your editing, you go instead to Share > Create Video File > DVD to first prepare the new DVD-compatible mpeg-2 in the editing module. When it is done, then you can go to Share > Create Disc > DVD, where you insert the new mpeg-2 in the burning timeline, and proceed from there.

Try that, and see if it makes a difference. You won't be losing any time as it will still take the same amount of time to convert the AVCHD, whether it is done in the editing or the burning modules. But by making the burning process less complicated, you may have a better chance of success.

If your project is longer than one hour, then you would select Share > Create Video File > Custom. You would then need to lower the bitrate so as to be able to fit the resulting file on a DVD. As a rule of thumb, the default 8000 kbps will allow one hour to be burned to a 4.3 GB single layer DVD. A bitrate of 6000 kbps will allow 90 minutes; and 4000 kbps will allow 2 hours. Note that as you lower the bitrate, you also lower the quality of the final DVD. 6000 will still give you very good quality, but 4000 will only be about the same as VHS tape.

Thanks! That seemed to have worked.

Another question, is there a way to burn a HD video to a DVD that a regular DVD player can handle, or is a Blu-Ray DVD player required for HD video? I'm trying to put together a few videos for our son's grandparents; they have an HD TV but a standard DVD player.


Thanks again.
Black Lab
Posts: 7429
Joined: Wed Dec 15, 2004 3:11 pm
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
Location: Pottstown, Pennsylvania, USA

Re: Unspecified Error 5.0.0

Post by Black Lab »

You can burn HD to a regular DVD - called a hybrid disc, but you still must have a BluRay player rated to play such discs.
User avatar
Ken Berry
Site Admin
Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Re: Unspecified Error 5.0.0

Post by Ken Berry »

A thought just occurred to me... I am wondering if a DVD which has DivX HD video burned to it as *archive* files can be recognised and played by SD DVD players...? Most stand-alone DVD players these days can recognise SD DivX files burned as archives on a DVD. And since the HD DivX is just another archive on such a disc, it is possible that it may be seen and played correctly in HD format... I have never tried this, but it could be worth checking out.

The only probably obstacle to this working is that most DVD players have a sticker on them indicating they use a built-in DivX codec dating from version 5.0, which is of course before DivX HD came out... :?:
Ken Berry
neil111
Posts: 2
Joined: Mon Sep 24, 2012 3:15 am
operating_system: Windows 7 Professional
System_Drive: D
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 30E7 KBC Version 90.27
processor: 2.53 gigahertz Intel Core2 Duo
ram: 8GB
Video Card: ATI Mobility Radeon HD 3650
sound_card: SoundMAX Integrated Digital HD Audio
Hard_Drive_Capacity: 360GB
Monitor/Display Make & Model: Generic PnP Monitor (15.4"vis) - Laptop

Re: Unspecified Error 5.0.0

Post by neil111 »

We recommend that after you do your editing, you go instead to Share > Create Video File > DVD to first prepare the new DVD-compatible mpeg-2 in the editing module. When it is done, then you can go to Share > Create Disc > DVD, where you insert the new mpeg-2 in the burning timeline, and proceed from there.
Hi. I'm running Pro X5 (trial version). I am getting this same error. I tried to follow the above recommendation, but I still get the same error within a couple seconds after clicking "Burn", right after the DVD drive spins up. Note that my media is Memorex DVD+R Lightscribe 16x. I tried selecting both "Maximum" speed and 8x. Same problem in both cases. FYI, my laptop hard drive is a SSD. I want to be sure this application works completely before purchasing it. The file I"m trying to create is only 10 minutes long and 426MB.

Thanks for any advice you can provide!
- Neil
Post Reply