Video Editor Crashes

[farmwife92]

I aLog Name: Application
Source: Application Error
Date: 2/19/2011 9:33:32 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Office-PC
Description:
Faulting application vstudio.exe, version 13.0.0.0, time stamp 0x4c255e23, faulting module CoreAudioToolbox.dll, version 7.9.2.0, time stamp 0x4b8efb3c, exception code 0xc0000005, fault offset 0x00273469, process id 0x14f8, application start time 0x01cbd0aeca14e120.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-02-20T03:33:32.000Z" />
<EventRecordID>71671</EventRecordID>
<Channel>Application</Channel>
<Computer>Office-PC</Computer>
<Security />
</System>
<EventData>
<Data>vstudio.exe</Data>
<Data>13.0.0.0</Data>
<Data>4c255e23</Data>
<Data>CoreAudioToolbox.dll</Data>
<Data>7.9.2.0</Data>
<Data>4b8efb3c</Data>
<Data>c0000005</Data>
<Data>00273469</Data>
<Data>14f8</Data>
<Data>01cbd0aeca14e120</Data>
</EventData>
</Event>

I am very new to video editing and have just downloaded VideoStudio ProX3. Above is the event log when it crashes. Please help. I have Windows Vista 64 bit, Pentium dual core E5300 2.6 GHz, 6MB RAM.

[Ron P.]

Welcome to the forums,

Is VS X3 crashing when you first launch it? If not what specifically are you doing when it crashes? If you are editing at the time, we need to know the properties of any video files being used, any separate audio files, ect..

Have you installed any patches? If so which ones?

[farmwife92]

Thank you for your reply. I just downloaded it yesterday so I'm guessing there arent any patches. I am editing MOV files and after I added a title that's when it crashed. I really don't know alot about this stuff yet. I have alot of movies on tape and just recently purchased a new camcorder and would like to get them on DVD. I was working with a file I took off my digital camera.

[mleejr]

Thank you for your reply. I just downloaded it yesterday so I'm guessing there arent any patches. I am editing MOV files and after I added a title that's when it crashed. I really don't know alot about this stuff yet. I have alot of movies on tape and just recently purchased a new camcorder and would like to get them on DVD. I was working with a file I took off my digital camera.

Same

[iain]

I am having a very similar problem with Ulead Video Studio 11. I'm trying to put a project together using a number of MOV clips from my son's iPhone.

If I select a thumbnail in the library and play it as a clip it seems fine. If I pull it into the time line and play it as a clip it seems fine. But, as soon as I click on Project and start to play it, that is when it crashes with the faulting module "Core AudioToolbox.dll" The same thing happens if, having played it ok as a clip in the timeline I then add another clip and try to play them both.

Any suggestions please?

Iain

[RobertOZ]

Hi Guys

CoreAudioToolbox.dll not found has to do with Apple Quicktime.

1. Go to Control Panel---> Add/Remove Programs--->uninstall quicktime
2. Go to www.quicktime.com and download a new QT 7.7.4 (or whatever is the lastest).
3. Install QT onto your computer and retry.

Robert

[iain]

Thank you Robert. I'll do that and post back with result.

Regards

Iain

[iain]

No, unfortunately Robert, that did not work. D/loaded and installed the latest QT, which was 7.7.4 but it has made no difference.

My feeling is that Video Studio 11 does not play well with Apples' MOV files. I tried converting them to MPEG4 but they didn't show up in the folder. Which MPEG version does Studio 11 handle?

Iain

[skier-hughes]

VS 11 was probably released before iPhones were, so it's likely that it will never work with the files from them.
Why not download the trial version of VSX6 and see if you have more luck with that?
You can run them both side by side.

[iain]

Ok Graham, thanks - I'll give that a try.

Iain