Updater and java problems

[Simone Corel UK]

Hi Alan

After running tests, I found out that importing the files from another language doesn't solve the problem. You need the same "IE" files from the folder 540243425_907345. I'm in Europe and the Europeans don't have this folder, otherwise I would have uploaded my one to you.

Simone

[alanrwood]

Hi all

Just to tie up loose ends. Been quite ill so not had the incentive to progress this for some weeks however, finally was incentivised by release of new Java version 26. I uninstalled both 32 and 64 bit versions from the laptop and downloaded the full installers of both versions from Oracle and installed them. Bingo problem solved so it was a Java problem after all.

Thanks everybody for your contributions which were much appreciated.

Regards Alan

[Kathy_9]

Glad to hear you got it fixed and thanks for posting the solution.

[Simone Corel UK]

Hi Alan

Many thanks for letting us know about your solution. I will keep an eye on it if I get another customer