Camcorder not recognized

Moderator: Ken Berry

Post Reply
pepegota
Posts: 1004
Joined: Thu Jun 11, 2009 5:49 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS TUF Z390-Plus
processor: Intel i9 - 9900k
ram: 64 GB
Video Card: GTX 1660 6GB
sound_card: On board sound
Hard_Drive_Capacity: 2 TB
Monitor/Display Make & Model: Ben Q, "21" LCD
Corel programs: VS 2018, VS 2019, VS 2020
Location: USA

Camcorder not recognized

Post by pepegota »

I usually download my DV tape from the Panasonic analog camcorder to my JVC DVD recorder. However, I wanted to try downloading from the cam to the PC. I connected the cam to the PC and started VS Pro X3. When I click on "source" I get the message: No video device driver installed or device is not connected. The device (cam) is connected and the 1394 port is wrong properly. Then the video driver is needed. Where do I get this from-do I need to reinstall VS?
User avatar
Ron P.
Advisor
Posts: 12002
Joined: Tue May 10, 2005 12:45 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 2AF3 1.0
processor: 3.40 gigahertz Intel Core i7-4770
ram: 16GB
Video Card: NVIDIA GeForce GTX 645
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: 1-HP 27" IPS, 1-Sanyo 21" TV/Monitor
Corel programs: VS5,8.9,10-X5,PSP9-X8,CDGS-9,X4,Painter
Location: Kansas, USA

Re: Camcorder not recognized

Post by Ron P. »

This is not an uncommon problem. Since VS11, capturing analog tape, or from an analog source has been broken. Corel is very much aware of this bug, and I do know that they have been very actively working on a fix. I have no idea of when this may be released. In the meantime for transferring DV video via Firewire, you can do like some of us, including me, use a free program called WinDV. Once you get the video to your PC, just insert it into VS for editing.
Ron Petersen, Web Board Administrator
pepegota
Posts: 1004
Joined: Thu Jun 11, 2009 5:49 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS TUF Z390-Plus
processor: Intel i9 - 9900k
ram: 64 GB
Video Card: GTX 1660 6GB
sound_card: On board sound
Hard_Drive_Capacity: 2 TB
Monitor/Display Make & Model: Ben Q, "21" LCD
Corel programs: VS 2018, VS 2019, VS 2020
Location: USA

Re: Camcorder not recognized

Post by pepegota »

WinDV could not find the Panasonic camcorder.
User avatar
Ron P.
Advisor
Posts: 12002
Joined: Tue May 10, 2005 12:45 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 2AF3 1.0
processor: 3.40 gigahertz Intel Core i7-4770
ram: 16GB
Video Card: NVIDIA GeForce GTX 645
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: 1-HP 27" IPS, 1-Sanyo 21" TV/Monitor
Corel programs: VS5,8.9,10-X5,PSP9-X8,CDGS-9,X4,Painter
Location: Kansas, USA

Re: Camcorder not recognized

Post by Ron P. »

You then have a system problem, what OS are you running? Does your PC have a Firewire card or is it integrated? If it is a card, you can try opening your PC and re-seating the card. Do you have access to another firewire cable? If so try another cable. If none of those work, it could, and hopefully not, be the firewire port on your camcorder is bad.
Ron Petersen, Web Board Administrator
User avatar
Ken Berry
Site Admin
Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Re: Camcorder not recognized

Post by Ken Berry »

I am also a little confused by this statement:
I usually download my DV tape from the Panasonic analog camcorder
Exactly what model Panasonic is it? As far as I was aware, DV was a format invented specifically for *digital* camcorders, not analogue ones... I wonder if Pepegota just means it is a standard definition camcorder...? But either way, if WinDV cannot work with it, then as Ron says, there is something more serious going on...
Ken Berry
pepegota
Posts: 1004
Joined: Thu Jun 11, 2009 5:49 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS TUF Z390-Plus
processor: Intel i9 - 9900k
ram: 64 GB
Video Card: GTX 1660 6GB
sound_card: On board sound
Hard_Drive_Capacity: 2 TB
Monitor/Display Make & Model: Ben Q, "21" LCD
Corel programs: VS 2018, VS 2019, VS 2020
Location: USA

Re: Camcorder not recognized

Post by pepegota »

It is a Panasonic 3CCD PV GS500, analog camcorder. I output DV from the fire wire port to the DVD recorder resulting in a DVD.
I used the term analog to indicate the product is not HD. The camera is digital. The OS is Windows XP SP3. The 1394 port is working properly , as I can download to the DVD recorder but, not the PC. It must be a driver problem-but how to fix? I uninstalled and reinstalled the 1394 drivers but, still no soap!
User avatar
Ken Berry
Site Admin
Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Re: Camcorder not recognized

Post by Ken Berry »

What does Device Manager tell you about the 1394 driver? Is it Texas Instruments compliant or VIA? (I ask because I have trouble on one of my computers with a VIA compliant 1394 controller. It also cannot see a connected digital camcorder... I am going to try to change it to a Texas Instruments driver, but haven't quite gotten around to doing so... :oops: )

BTW, analogue is not digital (to state the obvious), and describing a digital camcorder -- whether standard or high definition -- as analogue is only going to cause confusion... :roll:
Ken Berry
pepegota
Posts: 1004
Joined: Thu Jun 11, 2009 5:49 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS TUF Z390-Plus
processor: Intel i9 - 9900k
ram: 64 GB
Video Card: GTX 1660 6GB
sound_card: On board sound
Hard_Drive_Capacity: 2 TB
Monitor/Display Make & Model: Ben Q, "21" LCD
Corel programs: VS 2018, VS 2019, VS 2020
Location: USA

Re: Camcorder not recognized

Post by pepegota »

I think I may have found the culprit. The cam's 1394 port is working-it tranfers data to the DVD recorder. The PC's 1394 port is working, so says device mgr. Therefore, unless for a registry problem or something else, the only other thing is the fire wire itself. I will get a new fire wire and see if that solves the problem. Thanks for your inputs.
skier-hughes
Microsoft MVP
Posts: 2659
Joined: Thu Jul 21, 2005 10:09 am
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: gigabyte
processor: Intel core 2 6420 2.13GHz
ram: 4GB
Video Card: NVidia GForce 8500GT
sound_card: onboard
Hard_Drive_Capacity: 36GB 2TB
Location: UK

Re: Camcorder not recognized

Post by skier-hughes »

Device manager only tells you that the firewire port "sholud" be working techincally, not physically, ie no conflicts with drivers, driver installed etc, but it doesn't pick up a faulty firewire port.
Could you fill in your system specs so we can advicse in greater detail.
Over the last few years implementors of firewire have done so with little regard to the proper code, which is why panasonic call it dv, sony ilink etc.
If you are using windows 7 then reverting to a legacy driver may well help, if you are in a pal region and are using XP 2p2 onwards then reverting to an older firewire driver again my help.

Here are all the things I've found that might help.

http://www.myvideoproblems.com/ProblemP ... tureW7.htm
http://www.myvideoproblems.com/ProblemP ... ewire.html
http://www.myvideoproblems.com/ProblemP ... derSP2.htm
http://www.myvideoproblems.com/ProblemP ... apture.htm
Post Reply