scratch remover and makeover crashes X3

[Linden]

Hello,
I would be grateful for any help on this subject. I am using Paintshop pro X3 v 13.2.0.35 on a windows vista home premium 32 bit computer,and any time I use either the makeover tool or the scratch remover, paint shop X3 stops working after about 5 to 10 minutes of cleaning up a picture, and I have to close the program and then open it again. I have auto save set for 4 minutes and whenever I opened paintshop again the last autosaved image would appear briefly and then disappear only to come up with a blank paintshop screen. I would be very grateful if someone could help me with the 2 problems (1) the program's sudden closing when using the makeover and scratch remover tool and (2) why the program opening back up with the auto saved picture? thanking you in anticipation

[teknisyan]

Hello Linden,

If your PSP X3 crashing when using the scratch remover tool,

First try to reset the workspace by pressing and hold down the SHIFT key then double-click on the PSP X3 icon, when you received this screen, click on the OK button.

Reset PSPX3.jpg (24.04 KiB) Viewed 2762 times

If that did not work, then I suggest that you download all the updates from this link.

[Linden]

Hello,
Thanks very much for your reply, I will try them both and see what will happen.