Cataloger has stopped working

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yukoner2
Posts: 88
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operating_system: Windows 10
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Corel programs: VSP Ultimate 2020, PSP 2020

Cataloger has stopped working

Post by yukoner2 »

I installed ESD PAINTER PHOTO ESSENTIALS 4 that came with my PSP X2 a few days ago and since then the cataloger in PSP X2 has stopped working.

I uninstalled the PAINTER PHOTO ESSENTIALS 4 and that didn't help. I uninstalled and re-installed PSP X2; again didn't help.
Even tried to run the MSICleanup.exe that I used on an XP system a few months ago, but it won't work on Windows 7.

Any ideas?
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Re: Cataloger has stopped working

Post by teknisyan »

Hello yukoner2,

Just to clarify can you tell me what version of Windows are you using when you experience the problem? Since PSP X2 is not compatible with Windows 7.
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yukoner2
Posts: 88
Joined: Tue Dec 14, 2010 5:45 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 16GB
Corel programs: VSP Ultimate 2020, PSP 2020

Re: Cataloger has stopped working

Post by yukoner2 »

Abiel Corel NA wrote:Hello yukoner2,

Just to clarify can you tell me what version of Windows are you using when you experience the problem? Since PSP X2 is not compatible with Windows 7.
I am indeed using Windows 7 Pro.

Interesting you say that X2 is not compatible as it has worked fine until this incident and prior to purchasing the laptop with Windows 7 I went on the Corel website to ensure that PSP X2 would be compatible and it said, at that time, that it would be. (about a year ago now)

I am considering upgrading to X3, however missed the great deal from a couple of weeks ago as I was away :(
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yukoner2
Posts: 88
Joined: Tue Dec 14, 2010 5:45 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 16GB
Corel programs: VSP Ultimate 2020, PSP 2020

Cataloger doesn't work with X3 either

Post by yukoner2 »

I downloaded PSP X3 and the cataloger doesn't work with it either. I am at a loss.

It is using the uncatalogued folders information that was input via PSP X2 so whatever the issue is, it is affecting both. I'd like to get this resolved so I can upgrade.

Windows 7 Pro, 64bit, 4 megs RAM, Core Duo processors at 2.13 GHz
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yukoner2
Posts: 88
Joined: Tue Dec 14, 2010 5:45 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 16GB
Corel programs: VSP Ultimate 2020, PSP 2020

Re: Cataloger doesn't work with X3 either

Post by yukoner2 »

yukoner2 wrote:I downloaded PSP X3 and the cataloger doesn't work with it either. I am at a loss.

It is using the uncatalogued folders information that was input via PSP X2 so whatever the issue is, it is affecting both. I'd like to get this resolved so I can upgrade.

Windows 7 Pro, 64bit, 4 megs RAM, Core Duo processors at 2.13 GHz
I seem to have it working in PSP X3 now after uninstalling both X2 and X3, then following the registry edits in the sticky post about removing X3 manually. http://forum.corel.com/EN/viewtopic.php?f=56&t=38064
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