‘Create Menu’ option causing DVD burn to crash

Moderator: Ken Berry

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Ron Beam

‘Create Menu’ option causing DVD burn to crash

Post by Ron Beam »

If I check ‘Create Menu’ on the ‘Create Disk’ screen, my VideoStudio 9 crashes at the final stage of burning a DVD, ie at about 22% of ‘Preparing burning data’. The fault relates to: Burningtrd.dll, Mod Ver 3.5.02 Offset 0018c5c.

If I uncheck ‘Create Menu’, there is no problem.

I couldn’t find mention on this forum of this happening to anyone else, so I assume I must be doing something wrong, even though I have carefully followed the recommendations at the top of the Forum.

Would be very grateful for any help.

Ron



Location: UK. (current model) Dell Dimension 8400. CPU: P4 3.2GHz, Memory: 1GB, HD: 240 GB 2MB Cache, (220GB unused), One partition. Windows XP (SP2). PCI capture card = Videomate DVB-T200 (digital terrestrial tuner + analogue capture). Latest updates/drivers for XP, capture card, graphics card, and VS9.

Format: PAL (25 fps), MPEG files 24 Bit, 720 x 576, 25 fps, Field Order: Lower, (DVD-PAL), 16:9, Video data rate: Constant 6400 kbps, Audio data rate: 224 kbps, MPEG audio (stereo, 48 KHz)
kebrinton
Posts: 421
Joined: Wed Dec 22, 2004 6:02 am

Post by kebrinton »

Impossible to believe that you're doing something wrong.

Could it be the installation?
Ron Beam

Post by Ron Beam »

Many thanks kebrinton. I reinstalled VS9 and am very pleased to report that it fixed the problem! I was very surprised at this as I had been very careful to do a clean install etc, etc. The package was an originally a free trial download, so perhaps that was something to do with it. Thanks again.

Ron
Ron Beam

Post by Ron Beam »

Re my earlier posting to this thread, have just seen other postings on this forum about problems with Windows Installer 3.1 which was withdrawn by Microsoft without any explanation. This reminds me that I installed the replacement: 3.1 (v2) last week. Perhaps my earlier problem with VS9 was due to it being installed under 3.1 (v1).

Ron
Ron Beam

Post by Ron Beam »

If anyone is interested, eventually confirmed that this was down to a conflict with Ulead Photoexplorer 8.5SE, as reinstalling PE caused the problem to come back again. Reinstalled VideoStudio 9 (again) and everything was then OK.

Ron
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