mov files

[juliart08]

I have some Quick Time "MOV" files from a Canon S95, and Pro X3 won't acccept them. I want to convert them to something that will be accepted and edit. What is best? WMV or something else.

[teknisyan]

Hello juliart08,

If your VideoStudio Pro X3 is not accepting the .MOV file, I suggest that you download the VideoStudio update, since the update will improved AVI, 3GP, MOV and MP4 file compatibility.

You can download and install the all the VideoStudio Update from this link.

Just follow the order below:
VideoStudio Patch 2
VideoStudio Pro X3 SmartSound Performance Update
VideoStudio Pro X3 Fix for MLE Database Incompatibility with PaintShop Photo Pro X3
VideoStudio Pro X3 Service Pack 2.

You can also read this Knowledgebase article for more information with VideoStudio and Quicktime: http://corel.custhelp.com/app/answers/d ... _id/764518

[cdoughertycd]

Hi Abiel: I started a thread in the forum under Pro X3 called Audio Missing or Corrupt. My MOV files in the Pro X3 timeline have lost video audio or just sound like a scratchy heart beat. I have downloaded all the updates and patches from your link but still have the problem. Trevor asked for video properties of one of them and I added it to my reply to him in the thread but he also suggested I talk to Corel support. Pro X2 that I still have on my computer does not have this problem. Also when I just play the clips from the thumbnails not in the time line in Pro X3, the audio plays fine, it's when I get them down on the time line that they don't work. They play fine in Windows 7 Live Movie Maker. Any ideas of what I can do? I converted the MOV files to MP4 and AVI just to see what would happen and both of these types play fine on the timeline but video quality diminishes slightly with the conversion.

Thanks for any help.
Candy