Where is Technical Support?

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Emerton
Posts: 4
Joined: Sun Aug 08, 2010 10:00 pm
operating_system: Windows 7 Professional
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32bit or 64bit: 64 Bit
motherboard: ASUSTeK Computer INC. P5L-VM 1394 Rev 1.xx
processor: 2.00 gigahertz Intel Core 2 Duo
ram: 3GB
Video Card: NVIDIA GeForce 8400 GS
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 2x500GB

Where is Technical Support?

Post by Emerton »

I have started to get an error message whenever I close VSX3 that says 'please send the dump file to Technical Support for analysis'. Can you tell me where to send it please, the so-called 'technical support' just seems to be ads for Corel software.
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Ron P.
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Posts: 12002
Joined: Tue May 10, 2005 12:45 am
operating_system: Windows 10
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motherboard: Hewlett-Packard 2AF3 1.0
processor: 3.40 gigahertz Intel Core i7-4770
ram: 16GB
Video Card: NVIDIA GeForce GTX 645
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: 1-HP 27" IPS, 1-Sanyo 21" TV/Monitor
Corel programs: VS5,8.9,10-X5,PSP9-X8,CDGS-9,X4,Painter
Location: Kansas, USA

Re: Where is Technical Support?

Post by Ron P. »

To send them an email, go HERE, click on the link in #4. You'll need to be logged into your Corel account. At the bottom there is a place to attach a document to your email.
Ron Petersen, Web Board Administrator
Emerton
Posts: 4
Joined: Sun Aug 08, 2010 10:00 pm
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK Computer INC. P5L-VM 1394 Rev 1.xx
processor: 2.00 gigahertz Intel Core 2 Duo
ram: 3GB
Video Card: NVIDIA GeForce 8400 GS
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 2x500GB

Re: Where is Technical Support?

Post by Emerton »

Thanks
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