"DetectLanguage() Failure. Exiting" [SOLVED]

[artrina]

I got this error for the first time after using PSP for more than 6 months. I got it after I tried to be able to e-mail photos from the program. I uninstalled it and reinstalled it and so far it works.

I'm going to save the solution I see here. I hate to play with the registry, but, if the problem happens again I will.

[SteveF48]

The solution doesn't work for me. I'm running Windows 7 64 bit and there is no 13 key in the registry.
The rest of the tree is as described WOW6432 etc., but under Paintshop Pro there's an X3 section. This doesn't have a Lang entry.
I tried addin Lang and changing (default) to EN, but still have the problem.
I've also tried emailing Corel, but they require data from the program in their submission form DOH! The program doesn't work, so how can I ask it what build it is?
There's a For help in finding this information click here link, but that tells me I'm not allowed to access the page.
I gave up on Adobe Elements, because it's too slow. Might have to give up on PainShop (that's a deliberate mistake) Pro as it's too much trouble.

[Kathy_9]

Once you got to the X3 folder did you then go to the PSP Classic folder? This is where my Language folder is located and EN is within the Language folder.

[LeviFiction]

Kathy_9, what are you talking about? The fix for this is something you do in the registry, and the registry doesn't have a PSPClassic folder.

Now was this under "Paint Shop Pro" or "Paint Shop Photo Pro"? I realize that sounds like a ridiculous question but I ask because I have folders for both in my registry. "Paint Shop Photo Pro" has the "X3" folder while "Paint Shop Pro" has the 13 folder with the installer folder in that and the Lang key in that.

If this isn't the case then maybe the registry wasn't set up properly the first time and you need to attempt a repair (assuming you haven't already done so, you don't indicate that you had.)

If this does continue with no real resolution keep an eye out for the next one. Perhaps they'll pull off a miracle and give us something a little less painful to deal with.

As for what version number you have - that's easy. First, tell us which version you have, regular or ultimate. Then tell us which patches you've installed and we can tell you which version you have.

[Kathy_9]

Kathy_9, what are you talking about? The fix for this is something you do in the registry, and the registry doesn't have a PSPClassic folder.

I wish I knew - it's been a long day. I was confusing the file location with the registry and I should know this as I've actually had to apply this fix after trying to utilize the email function within PSP. Should read Paint Shop Pro and not PSP Classic.

[SteveF48]

DOH, I was looking under Paintshop Photo Pro. How stupid, my only excuse is that yesterday all four of the programs I tried to use fell over with indecipherable error messages.
The stupid thing is that under Paint Shop Pro (that's why I didn't find it yesterday I was searching for Paintshop, without a space) there are values for Language and Product Language, why Corel needs 3 identical language values is a mystery.
I'll try altering the correct key when I have time and see whether that cures the problem.
Thanks

[Miguel Melo]

I was the one that posted the original "fix" and, unfortunately, had the same problem come back again last week. I run the procedure again and I can confirm that it still fixes it, so it should be good for your.

[5thumbsandnotablet]

Just wanted to say thanks to everyone who's posted the solution to this, especially for the Win 7 64-bit info. I ran into the Lang problem today and could've wasted hours if it wasn't for this forum.

[MToiviainen]

Hi,

I encountered same problem when have used PSP X3 just a few weeks. Unfortunately the fix shown here is not working with me because I'm running a scandinavian language version (Finnish language). When I change the registry entry to "EN" software starts normally but in english (OF COURSE!). I tried to change registry entry to "FI", but this doesn't work at all (program didn't start at all). So, what the registry entry value should be in my version?? Is there another registry entries which I should modified too?

If somebody knows the way how I can start PSP in original language again without re-installing the software, please answer quickly. Do remove/re-install work properly if software is in this state??

BTW: Using regedit should NEVER NEVER NEVER be the solution to application software failures.
I really didn't expect to found bugs like this in Corel software.

[MToiviainen]

Hi again,

Thank you "atheist" and everyone else about good tips. I like to add following small information for users other than english-language versions of PaintShopPhoto Pro X3: When you have made the registry entry fix (LANG="EN") and started program again in english version, you can change it back to original language by File |Specifications | Change Language. It worked for me, anyway (I'm using the Finnish language version at 64-bit Win 7 Home Premium platform).
MT

Got the same error code just now, good thing Corel has this forum

For those that find fiddling with regedit a little overwhelming you could put the following in a text file and save is as "corellangsetting.reg" (the .reg is the important bit) and then double click that file and accept the change.

64BIT:

Code: Select all

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Corel\Paint Shop Pro\13\Installer]
"Lang"="EN"

32BIT:

Code: Select all

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Corel\Paint Shop Pro\13\Installer\Lang]
"Lang"="EN"

[wick]

Got the DetectLanguage() Failure error after installing a patch on PSP X3 under Vista 64-bit. Sure enough the problem was the Lang = "" registry issue. I opened RegEdit & set Lang to "EN" as suggested, & that worked perfectly. Sigh.

Noticed there's a "Language" = "English" setting too. Double sigh.