WinDVD update crashed

[charles1957b]

Last night I was playing an online video game when suddenly it froze. I tried to call up task manager with ctrl-alt-del, to no avail. So I had to shut down the system the ugly way. When I rebooted the computer I found out what had crashed it. WinDVD was trying to do an update. I let it proceed but got an error message Error 2718 (something like no product container) 20471B27-D702-4FE8-8DEC-0702CC8COA85

I closed the dialog box, and it popped up again, (starting windows installer), then the error box. Closed it, auto restart, error ad infinitum. I thought I have got to get rid of this WinDVD, so I went to Windows "Application Add/Remove" which appear in blue on the screen when selected, and then turns grey after you press the button "Change/Remove". Windows installer started up, then that box dissappeared and I was waiting the application listing to dissappear, but it never did, I waited quite a while, and noticed that there was no hard drive activity, so I closed control panel to do something else. The WinDVD installer popped up again. Same error. I thought there must be a registry entry, so I went to regedit and searched for every instance of WinDVD and deleted them all. Went back to doing something else and the WinDVD installer popped up again. Knowing that WinDVD was shipped with ULead I proceeded to uninstall ULead using control panel as with WinDVD. The same thing occurred. ULead failed to dissappear from the installed programs list, and stayed grey. I exited, to do something else and the WinDVD installer popped up again. I have failed to mention that there were several reboots, between all of these activities because I figured some entry would eventually drop out of the registry. Having failed to eliminate the problem, I next tried to do a re-install of ULead. The windows installer gave an error message, (sorry I didn't write the error code down), that said "This is not a windows installation program please contact the vendor". At a loss about what to do, I searched for an Installer Cleaner, and downloaded Microsofts free "Windows Installer Cleaner". Most of the names listed in the installer cleaner results, I do not recognize. I do not wish to wipe out the whole list, but only the installer container for WinDVD. I also used "Eusing registry cleaner" which found a few more ULead and Intervideo entries. Do you know the name of the installer container?
One more thing, after using the registry cleaner, (problem remained the same), I tried once again to re-install ULead. Windows will not even read the disk. I don't know if there is a locking mechanism in the disk code or not. To test the drive I inserted an installation disk from another program that I know wasn't on my drive and the disk player read it okay. I am simply not able to get rid of this problem since the intial crash. Thanks. PS I tried system restore. It isa too late for that. If I knew the name of the installation routine I could zap, rather than to carpet bomb all installation routines. My computer other than this runs fine. I was hoping the error registry code would help narrow it down, or simply the container name. Corel has written a installation cleanup tool for VideoStudio X3, but I am not sure about 11.5. Also my post was re-directed to the WinDVD section by the moderator. Thanks sjj.

[sjj1805]

Might be too late now because you have tried so many things to clear the problem but.....
System Restore?