Can't edit 1920 x 1080

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mangurian
Posts: 122
Joined: Wed Sep 01, 2010 4:54 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Dell Inc 0K3CM7 A00
processor: Intel I7 11th Gen
ram: 64 Gig
Video Card: NVIDIA GeForce RTX 3060 [Display adapter]
Hard_Drive_Capacity: 3 T
Corel programs: VSP, PSP
Location: Connecticut USA

Can't edit 1920 x 1080

Post by mangurian »

X3 Pro crashes........will not even load the video

Can anyone explain.
I downloaded the video from Vimeo.com
Windows Live Movie had no problem with it and converted to a 1440 x 1080 wmv file.

Windows 7, 8 Gig ram, i5 cpu
here are the file details for the mp4

Image
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teknisyan
Posts: 2421
Joined: Wed Oct 06, 2010 4:18 pm
operating_system: Windows 7 Home Premium
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motherboard: Sony Corporation VAIO
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sound_card: Realtek HD Audio
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Re: Can't edit 1920 x 1080

Post by teknisyan »

Hello mangurian,

I'm Abiel from Corel Support. It looks like you are experiencing a known issue with Corel VideoStudio. You may want to follow the steps from our Knowledgebase: Answer ID 764487 - Can't import MP4 files into Corel VideoStudio® Pro X3
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