File mismatch message.

[snapper8v]

Hi, I have a small problem which hopefully someone can rectify?

I have recently bought a Go Pro HD camera which records in MPEG4 (.mp4) files using h.264 compression. When I open a file in VS Prox2, I receive the "unable to open file, file mismatch" message. I have resorted to converting the files to MPEG's with AVS convertor, but this seems to be a very long winded way to do things. Am I doing something wrong, or do I need to download a patch?

Your answers will be greatly received. Thanks.

LAWRENCE

[Ron P.]

The File format Mismatch error generally is due to trying to insert a photo when using the insert video command, or insert a video file using the insert image command. You should be able to insert an MP4 video file into VS. However I have on an occasion found MP4 files that I had to recode to get VS to accept it. There are so many variables of codecs, so there will be some that the program throws fits over.

I done some checking and found that while VS Pro X2 refused to open some of my YouTube downloads that were mp4 using the h.264 codec, I could insert them with VS X3. So there are some problems with MP4 files and VS X2..

[snapper8v]

Thanks for the reply Ron. I've had another look and in the file type, I've put MPEG-4 and it still won't open that way. So it looks that I either have to upgrade to VS x3 or stick with the conversions? I'll send Corel an e-mail tomorrow.

LAWRENCE