insufficient memory

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bob816
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insufficient memory

Post by bob816 »

I have not seen a good explaination of this error. I have 8GB of memory and it is less than 40% in use while make a bluray file (1920x1080 H.624 ) from a HD project (Sony AVCHD). I have tried several times and it crashes with the following code "15127:0:0 insufficient memory" and quits after about 3 hours into the conversion. It is the only thing running. Has anyone that has seen this problem fixed it???
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Re: insufficient memory

Post by Clevo »

I have not personally seen this issue but if you don't mind try repeating the problem for the purpose of checking Event Viewer in Windows for a clue as to what is causing the insufficient memory problem. If you remember roughly the time you had this problem Event Viewer may still hold a record what what went wrong.

If you do try it again and it happenes at exactly the same point there might be a problem with one of the video files you have in your timeline.
bob816
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Re: insufficient memory

Post by bob816 »

Probelm FIXED!.......?
Here is the work around that I found for the insufficient memory problem. Open the Corel project and make a small change. I added a title to the end of the project and it worked fine after that. The old file still had the same memory error after a 4th try but the new file always works. Strange.
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Re: insufficient memory

Post by Black Lab »

Strange indeed. :shock:
Roberto
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Re: insufficient memory

Post by Roberto »

This error message happened to me as well, several times, and I always tried the same "work-around" described in the post, i.e. adding some project changes and then saving it again.
Sometimes it worked, sometimes it did not.
The reason I did this is because I have a long-term software programming experience and I well-know that one of the possible reason for this problem could be an error connected between the engine in charge of saving the project file and the engine that reads it.
Once some changes are done to the project, some mistakes previously inserted during the project writing (it can happens due to some bugs) can be cleared out: one single out-of-place byte can be enough to crash the application (this is the typical headache of software programmers)!
With the all respect for the guys who beta-tested the VS-X3 version, this and other problems, that have been reported since X3 was issued, drove me to the conclusion that the Corel product is far away from being a stable and professional software.
I am aware of the fact that the price is not that high, but still, in my book, it is not acceptable to get so many problems and error messages, specially if we consider that most of the error messages really suggesting nothing useful and that the user is left to nothing but a toss-up attempt (like adding some minor changes and then try again) or a PC restart choice.
I will still use this product because I do not want to spend money for other NLE products, nevertheless, if I were filling Corel's management's shoes, I would seriously consider this and other complains and seriously thinking about another patch to try to fix as much as possible all the troubles and improve the absolutely poor error management engine.
Black Lab
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Re: insufficient memory

Post by Black Lab »

With the all respect for the guys who beta-tested the VS-X3 version, this and other problems, that have been reported since X3 was issued, drove me to the conclusion that the Corel product is far away from being a stable and professional software.
I am aware of the fact that the price is not that high, but still, in my book, it is not acceptable to get so many problems and error messages, specially if we consider that most of the error messages really suggesting nothing useful and that the user is left to nothing but a toss-up attempt (like adding some minor changes and then try again) or a PC restart choice.
I was a beta tester for X3 and I have to tell you, while I admit Corel did ignore some of the suggestions and issues that the beta testers faced, I don't recall any of these kinds of errors during testing. In fact, I have NEVER had an insufficient memory error with ANY version of VS, and I am running a lowly P4 with 1GB of RAM. So if the software is to blame why don't I have the problem?
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Re: insufficient memory

Post by Roberto »

Hi Jeff,

obviously is not my intention the blame you and the other beta testers.
What I really can't accept, from Corel, is that a silly message like "Insufficient memory" is displayed: what on the earth does it mean ? What the user is supposed to do upon reading this message ? Going to a shop and buy other 2GB Ram ?
Actually, because this message disappears when the project is slightly changed, it really stinks like a bug in their SW rather than a real memory lack problem.
In my opinion, a Beta tester, even though quite professional and dedicated to his task, could never cover all the possible software paths and branches of such a complex software.
I have been working in engineering for more than 15 years and I have seen that, due to the huge competition, price drops, and time-to-market factors more and more companies try to churn out their products as soon as possible, over-sighting a thorough test phase (because this is one of the most expensive and lengthy part in a product line).
Again, to me, it looks like Corel should empower the testing phase and seriously improve the error management engine of their software.
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Re: insufficient memory

Post by Black Lab »

And again, why is the software to blame if not everyone experiences the problem? The software was designed over a year ago. Could it be that some recent developments of other hardware/software on your machine could be causing conflict?

BTW, I did not take offense to your mention of the beta testers. :wink:
Roberto
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Re: insufficient memory

Post by Roberto »

It could be, it could be... we all knows about the fact that the HW & SW configuration can determine different results between PCs... but the point to me is: ok, assuming my machine may have some problem, is it acceptable to get a silly "Insufficient memory" error message, which does not really help at all and also looks like completely uncorrelated from a real memory problem ? As a matter of fact, after some minor changes to the project the error vanishes... which could be related to something corrupted in the project file, rather than to the system memory. It would be nice to have a kind of "readable" log file which explains what part of the project caused the error: that's would be useful!! :-)
Black Lab
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Re: insufficient memory

Post by Black Lab »

That, Roberto, I can agree with you on. And to be fair, Corel is not the only company that gives you cryptic messages if something goes wrong. :evil:
vformuzal
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Re: insufficient memory

Post by vformuzal »

Black Lab wrote:
With the all respect for the guys who beta-tested the VS-X3 version, this and other problems, that have been reported since X3 was issued, drove me to the conclusion that the Corel product is far away from being a stable and professional software.
I am aware of the fact that the price is not that high, but still, in my book, it is not acceptable to get so many problems and error messages, specially if we consider that most of the error messages really suggesting nothing useful and that the user is left to nothing but a toss-up attempt (like adding some minor changes and then try again) or a PC restart choice.
I was a beta tester for X3 and I have to tell you, while I admit Corel did ignore some of the suggestions and issues that the beta testers faced, I don't recall any of these kinds of errors during testing. In fact, I have NEVER had an insufficient memory error with ANY version of VS, and I am running a lowly P4 with 1GB of RAM. So if the software is to blame why don't I have the problem?

I run an I7 Processor with 8 Gigs of Ram and get the problem every time I try to run a video more than about 30 minutes long. I hope there is a fix soon.
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