PaintShop Photo Pro X3 and CMYK-Files

[Waetsch]

hi,

first of all, please excuse my bad english - hope someone understand me

I'm one step ahead to completely going mad and the cause is this:

I want open a PSD-File (CMYK) and save it as PNG (RGB). The Problem is, that the colours are completely wrong (orange is brown and so on). I tried something with Colour Management and -Workspace but nothing solves the problem.

If i take a look with XN View the Colours looks good.

Same problems with JPG in CMYK (MS Paint shows correct colours, PaintShop wrong).

Please the Attachment for an example.

Example

Example.png (237.38 KiB) Viewed 1067 times

Hope anyone has a tip for me.

thanks,

Wätsch

[josephlin]

Hi Sir/Miss, I'm Product Manager of PaintShop Photo Pro and would like to assist you to resolve this issue. First of all, may I have your help to attach the "PSD" file here then I can get it for checking. Thx.

[Waetsch]

Hi Joseph,

upload a PSD-file don't seem to work. You can download an Archive with the following content from this link (http://www.creative-keystone.com/files/ ... reShot.rar):

- PSD-File (CMYK) from my first post
- JPG-File (CMYK) and a Screenshot shows this JPG in PaintShop and MS Paint to compare

I tried to enable/disable the color management and tried many profile in color management and workspace.

Thanks a lot for your help.

Regards,
Rainer

[josephlin]

HI Rainer:

Thank you for issued file providing. I will download it and give it a checking with engineer side. Once I have any process, I will post here for you. Just wait my update.

[Waetsch]

Hi Joseph,

anything news? Thanks.

Regards,
Rainer

[Robolovsky]

Hi Waetsch. I see there has been no answer from Corel about your problem.

You may be interested to know that you are not the only one with this problem and we currently have a discussion running about this here: http://forum.corel.com/EN/viewtopic.php?f=56&t=42628

I have also posted a test image and the results of other tests which show beyond a doubt that there is a CMYK profiling problem with PSP X3 causing it to display colours incorrectly. Also, tests in older versions have shown that this problem has been around since version X which is the first of the Corel versions after Jasc. The problem was not present in any of the Jasc versions.

What I don't understand is that nobody from Corel seems interested in getting to the bottom of this. It has to be a bug and it needs sorting out soon if they are interested in the future of PSP.