"A Problem Caused the program to stop working"

[ScubaDeb]

I have been trying to burn to a DVD my movie, which is under 2 gb to a 4 gb disc. I have VX Pro X3. I didn't have the problem with the last version, and can't get by this error message. I have hassled with it for three months. I have ensured I have the lastest updates to my computer for windows too. The error message says "Corel DVD Factory 2010 has stopped working. A problem caused the program to stop working correctly. Windows will notify you if a solution is available." Then the options are "Debug" or "Close program." I looked over the forums and things to read for new forum members, but I didn't see this topic covered. Anyone out there to assist me would be very very much appreciated!!!

[Ron P.]

Welcome to the forums,

First you need to understand the burn module was not included with VS X3. All earlier versions had a burn module. Well, Corel replaced that with the worthless program DVD Factory Pro 2010. They however seeing the error of their ways, replaced it with DVD MovieFactory 7SE. Since there is no burn module, when you click on Share>Create Disc, it closes VS, and opens either DVD Factory Pro or DVD MovieFactory, whichever you elect in the menu. You say you don't have DVD MovieFactory 7SE? If not you need to download it from the Get More or Do More function.

So since VS does not have a burn module, AND since DVD MovieFactory 7 was written prior to VS X3, DVD MovieFactory will not accept VS X3 project files (VSP). You must first render your project to a DVD compliant MPEG-2, (Share>Create Video File). Then insert that newly created video file into DVD MovieFactory 7SE.

Now with all that said, we don't know what type of video files or clips you're editing. This could be what's causing your problem. With one of them in the timeline of VS X3, right-click on it and select Properties and post them here. Also what project settings are you using? Go to Settings>Project Settings, and post them. Finally you must be first rendering your project to a video file (Share>Create Video File), if so what template (preset) are you using, NTSC or PAL DVD?

[ScubaDeb]

Ron, I sincerely thank you for your reply. I must say this up front I didn't include details in my earlier post about my properties, devices etc. so I reposted the message. The moderator may want to remove that post so a duplicate does not appear. If it is possible, I would like that post from today, September 17th removed. Here are some of the details I should have included in my first post: project properties 1.75MB, no external devices used, video is comprised of pictures on my hard drive and part of a movie I created with VS8 in April, prior to installing VX Prox X3. I have tried to use the option "Create Video File," however the error message 88% into the project is " Corel Video File - Unspecified Error." I did check Windows for updates and did so accordingly. No change. I'm not a computer geek, I try to understand in simple terms the information being explained to me. I did see from earlier posts that advised users to download DVD MovieFactory 7 however the format in MF7 doesn't recognize the VSP format. When I try to burn it to a DVD I select DVD NTSC. Thanks, Deb

[Ken Berry]

Too late to delete the other thread, I am afraid. A couple of us have already replied to it. But I will repeat here one point: VSP is *not* a format; it is *not* a video file... It is a small text file saying what is in a project; where the files are located; and what editing has been done to them. More to the point, however, in this case is that MF 7 SE was issued well before X3. And while it can recognise VSP files from Video Studio X2 and earlier, it cannot recognise VSP files from X3. So you have first to render the project to a DVD-compatible mpeg-2 in X3, then open MF 7 SE and insert *that* new file to burn.

[ScubaDeb]

Ken, Thankyou for locking the other thread. Here are answers to the questions asked so far: Properties of the video clip I used in my current movie:
File Size 5.5MB
Version 13.00
Duration 00:10:38:13
NTSC drop frame 29.97fps
MPEG Files
24 bits, 720x480 29.97 fps
Lower Yield First
DVD-NTSC 4:3
video Data Rate: Variable (max 8000 kbps)
LPCM Audio, 48000 Hz, Stereo.

I have tried to create a video file of the entire movie in Pro X3 however it quits at 88% with an error message " Corel Video File - unspecified error."
Thanks,Deb

[Ken Berry]

Thanks. But where did the video with those properties come from? What brand/model camera or other device was used? I ask because it is relatively unusual these days to find mpeg-2 using Lower Field First -- though it is possible... I know you said these are the properties of the video, but they could also be the Project Properties or the output properties as the VS default template would use Lower Field First by default. You would need to change this manually to Upper Field First if your original video was Upper Field First. Otherwise, you would have problems with the final product, though normally I would not think it would cause the rendering to abort as it is doing...

[ScubaDeb]

Ken it was a series of underwater photos that I took. I then created a video using Ulead VS 11. I created the video successfully and burned it to a DVD. I later decided to use this video in August as part of another project, so I grabbed it off of my hard drive (not the dvd) and inserted it into the current project. I appreciate your patience. I am learning alot already! I lurked on the boards, and saw that Pro was a faulty project, and downloaded the DVd Movie Factory 7. I just couldn't figure out and still can't how to get past the error messages. I realize you are trying to help me with this now by way of your questions. I kept thinking to myself all along that I didn't gain anything with Pro, that I wish I had never "upgraded" from version 11. I don't know what Lower field and Upper Field are. BTW, when I try to create a video file, I usually choose DVD-NTSC 16:9 bit. Should I chose another option? I don't think I need to do that since I want to bring that project into DVD Movie Factory 7SE. Deb

[Ken Berry]

when I try to create a video file, I usually choose DVD-NTSC 16:9 bit. Should I chose another option? I don't think I need to do that since I want to bring that project into DVD Movie Factory 7SE.

No -- that is the correct choice. But again, just to correct your vocabulary, though potentially also your workflow, you say you "want to bring that project" into MF 7 SE. If you have in fact managed to produce a " DVD-NTSC 16:9" video from your project, then you are NOT bringing a "project" into MF 7 SE, but instead you are bringing the new DVD-NTSC 16:9 video file into it.

So in effect your original video has those properties? And since it was a slideshow, it could have been Upper Field First, Lower Field First or Frame Based and it would have all been the same and not matter for that earlier DVD. But now you have inserted that video with those properties into a new project, and the question has to now be asked what they new project's properties are, or what properties are being used in your final new DVD? If, for instance, you are using video which uses Upper Field First, then you should not mix it in the same project with your Lower Field First existing video. That is a basic rule of video editing... Depending what Field Order your new DVD uses, then either the old video or the extra video in the new project could look bad in the final new DVD -- though again it should not be causing the problems you are having.

(Field Order is to do with interlaced video. In effect, video is broadcast in sets of lines, in two half frames which together make up one solid frame. With Upper Field first, line 1, 3, 5, 7 ... etc are first broadcast following almost instantaneously by lines 2, 4, 6, 8... etc And that occurs so fast that the eye thinks it is seeing a solid image. With Lower Field First, the opposite occurs, with lines 2, 4, 6, 8... being broadcast first followed by 1, 3, 5, 7... But if you mix two different Field Order videos in the one project, then in the final new product, one video will have its line order reversed and the eye will detect that something has gone wrong. Usually, for instance, straight lines look jagged, particularly in panning shots. For the sake of completeness, photos are solid frames and don't need interlacing. A slide show can thus be made in what is called Frame Based, but a photo can also be interlaced, but since it is a single frame already, it does not matter whether you use Upper Field First or Lower Field First, since the end result will always be the same...)

Anyway, in MF 7 SE, please click on the second icon from left at the bottom left of the MF screen, and make sure that the box beside "Do not convert compliant MPEG files" is ticked.

[ScubaDeb]

Oh my I am learning so much, and it is alot to take in and understand. Yes, my original "slide show" as I would refer to it, I made a nice 10 minute movie out of it using ULead and it has those properties. But in working on a different underwater project this summer, using again, still photography, I decided to incorporate the earlier video I had produced. I understand what you mean about Lower and Upper Field now too. I have not been successful in going through the "share-create video" yet. I tried again this afternoon. If I understand you correct, in reading the instructions you have provided, I need to create the video first in Pro and then I can add the video file to Movie Factory. When I am successful in creating the video in Pro, what format will it be? AVI ?

[Ken Berry]

Your understanding is correct: you must first produce a new video of your project in Video Studio, then insert that new video into MF for burning to disc.

And when you produce your "DVD-NTSC 16:9" -- that means you are producing a DVD-compliant file. And to be DVD-compliant, the file MUST be mpeg-2 (not AVI) since mpeg-2 is the international standard format for DVDs.

[ScubaDeb]

Understand this quite well. I am wondering if the files are not compliant with each other. I am still getting the same error message. My only other thought which is quite unapplealing is to start all over again, albeit I have logged so many hours and hours creating this new project. )Something I am certain is understood by all the users!) Pro is quite a cute little presentable package on our computers, but as worthless as it is, I am wondering why in heck the creators of it released it without consulting some of you users! It just astonishes me. When I look at Movie Factory, it looks like this little sister of a program that doesn't have the brains to allow us to create anything. I read where some users wanted to even dump the Corel Photoshop program and go to Adobe. I wonder if this is an indicator of Corel losing their footing in the market with their products. I honesly have never used any other software other than Corel to create a video. I wouldn't know where to begin. Well, I am going to try to get this video file created, but I may end up giving up on it.

[ScubaDeb]

Ken and all others who've been advising me, I'm going to use Ulead VS11 see what happens. I have copied the file and am going to work with it. I have tried about 6 times today to create a video file of my project using Pro and once it did get all the way up to 99% today, but otherwise it still continues to fail. Some parts of the video may not be supported by VS11 since Pro was used to create it, but I'm going to try, I have nothing to lose except time. Later...well, on the last try Pro created the video file for me. I imported that into VS11 and was able to burn a DVD. At least I know this round-about system worked. Sheesh, after so many months of work too. Thankyou. I may pop in now and again to ask some questions. I've learned alot from our conversations, and that some of you are very very far advanced in the video making process. I applaud all of you, and humbly, bow down---thanks!

[Ken Berry]

One thing you could try would be to save your project in X3, but as a VS 11 project. Click on Save As, and you will see a downward point arrow in the dialogue box which appears. Click on that and it will give you the option to save as an X2 or VS11 project, as well as the default X3 project type. Then open that project in VS 11...