Can't Open AVI files

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GIJames
Posts: 3
Joined: Mon Aug 16, 2010 4:05 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 1449 65.19
processor: 1.60 gigahertz Intel Core i7 Q 720
ram: 6GB
Video Card: ATI HD5650 Mobility
sound_card: IDT High Definition Audio CODEC - Beats Audio
Hard_Drive_Capacity: 500GB

Can't Open AVI files

Post by GIJames »

I am unable to open AVI files. They are h.264 at 720x544, 700kbps with two AAC audio tracks, one subtitle track, and chapters. They play fine in VLC. Is there any reason why they wouldn't be able to open in VideoStudio Pro X3? I am running Windows 7 64 bit with an ATI HD5650 Mobility, 6GB of ram, and a core i7-720.
Black Lab
Posts: 7429
Joined: Wed Dec 15, 2004 3:11 pm
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
Location: Pottstown, Pennsylvania, USA

Re: Can't Open AVI files

Post by Black Lab »

How are you trying to "open" them?
GIJames
Posts: 3
Joined: Mon Aug 16, 2010 4:05 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 1449 65.19
processor: 1.60 gigahertz Intel Core i7 Q 720
ram: 6GB
Video Card: ATI HD5650 Mobility
sound_card: IDT High Definition Audio CODEC - Beats Audio
Hard_Drive_Capacity: 500GB

Re: Can't Open AVI files

Post by GIJames »

I've tried using the add button in the edit/media screen, dragging the files into the video library, and using the import from digital media function. I've also tried adding them as .mov files, which also doesn't work.
GIJames
Posts: 3
Joined: Mon Aug 16, 2010 4:05 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 1449 65.19
processor: 1.60 gigahertz Intel Core i7 Q 720
ram: 6GB
Video Card: ATI HD5650 Mobility
sound_card: IDT High Definition Audio CODEC - Beats Audio
Hard_Drive_Capacity: 500GB

Re: Can't Open AVI files

Post by GIJames »

Problem solved; I re-encoded the files and they work now.
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