first run crash after first intallation on Win7 x64

[Michael REMY]

Hi,

i am very desapointed cause i just bought corel psp x3 in replacement of the X2 and installed it but it doesn't run and crash :

At the very first run after the end of installation (and after system reboot), the screen is blocked in that way :
http://www.michael-remy.fr/forum/corel_ ... erreur.png

here the system log error :
http://www.michael-remy.fr/forum/corel_ ... rreur2.png

Nom de l’application défaillante Corel Paint Shop Pro Photo.exe, version : 13.0.0.1, horodatage : 0x4ba23060
Nom du module défaillant : nvoglv32.DLL, version : 8.17.12.5912, horodatage : 0x4c4e595a
Code d’exception : 0xc0000005
Décalage d’erreur : 0x00205309
ID du processus défaillant : 0xd4c
Heure de début de l’application défaillante : 0x01cb3b1e23ce9760
Chemin d’accès de l’application défaillante : C:\Program Files (x86)\Corel\Corel PaintShop Photo Pro\X3\PSPClassic\Corel Paint Shop Pro Photo.exe
Chemin d’accès du module défaillant: C:\Windows\system32\nvoglv32.DLL
ID de rapport : 63836597-a711-11df-a116-e0cb4e09d3c2

and the detail error :
http://www.michael-remy.fr/forum/corel_ ... rreur3.png

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-08-13T19:31:38.000000000Z" />
<EventRecordID>19641</EventRecordID>
<Channel>Application</Channel>
<Computer>mike</Computer>
<Security />
</System>
- <EventData>
<Data>Corel Paint Shop Pro Photo.exe</Data>
<Data>13.0.0.1</Data>
<Data>4ba23060</Data>
<Data>nvoglv32.DLL</Data>
<Data>8.17.12.5912</Data>
<Data>4c4e595a</Data>
<Data>c0000005</Data>
<Data>00205309</Data>
<Data>d4c</Data>
<Data>01cb3b1e23ce9760</Data>
<Data>C:\Program Files (x86)\Corel\Corel PaintShop Photo Pro\X3\PSPClassic\Corel Paint Shop Pro Photo.exe</Data>
<Data>C:\Windows\system32\nvoglv32.DLL</Data>
<Data>63836597-a711-11df-a116-e0cb4e09d3c2</Data>
</EventData>
</Event>

shall you help me to make it run ?

before i install the X3, i have rightly unistalled my X2 release by following your guide :
http://corel.custhelp.com/app/answers/d ... -pro-photo

so,thank you for your help


Mike

[gsrunyan]

I had similar problems with X3. Install the original version and then run the latest patch. It seems that the original version was not written with Windows y 64bit in mind.

The patch should clear up the problem.

Glenn

[Michael REMY]

i managed to run it myself with this procedure :

-once psp is installed, do not run it (because it will crah)
-reboot your machine
-run first, corel photo project (normally provided and installed with psp retail dvd)
-enter and activate your serial number
-reboot your machine
-install the patch for psp (file name is PSPPX3_Patch2.exe )

then after that, mine psp x3 runs perfectly under Windows 7 x64

have fun !