PSP x3 crash

Corel Paint Shop Pro

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Dirtnapper
Posts: 9
Joined: Wed Jul 28, 2010 5:43 pm
operating_system: Windows 10
System_Drive: C
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motherboard: Gigabyte 965P-DS3
processor: Duo Core PIII 2.67
ram: 4 gig
Video Card: Geforce GTX 750 TI
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 1235 gig

PSP x3 crash

Post by Dirtnapper »

Just installed X3, previous user of PSP back to 5. I noticed as I was setting the file location preferences that each time I entered a location the program crashed. Never had issues in the past. Any ideas? Thanks.
davidh202
Posts: 31
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Re: PSP x3 crash

Post by davidh202 »

There have been 2 updates to the program since it's release make sure you have them installed as they both address stability issues.
http://www.corel.com/servlet/Satellite/ ... 9872271743
hope that helps
Dirtnapper
Posts: 9
Joined: Wed Jul 28, 2010 5:43 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Gigabyte 965P-DS3
processor: Duo Core PIII 2.67
ram: 4 gig
Video Card: Geforce GTX 750 TI
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 1235 gig

Re: PSP x3 crash

Post by Dirtnapper »

Both have been applied; my version is 13.2.0.35. Strange behavior, many times while saving a file the program goes white and all I can see is the frame of the program - status bar and top right with Corel?!?! This also happens when it crashes. Thanks.
Dirtnapper
Posts: 9
Joined: Wed Jul 28, 2010 5:43 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Gigabyte 965P-DS3
processor: Duo Core PIII 2.67
ram: 4 gig
Video Card: Geforce GTX 750 TI
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 1235 gig

Re: PSP x3 crash

Post by Dirtnapper »

Both files have been added; crashes often.
josephlin
Alludo
Posts: 162
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sound_card: Realtek ALC892
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Monitor/Display Make & Model: Dell

Re: PSP x3 crash

Post by josephlin »

May I have more detail step about this crash status?
Just click "Preferences" --> "File Locations" and then program get crash?
Need more info to figure the issue out.

Cheers
Joseph Lin

Sr. Program Manager,
Corel PaintShop Pro / AfterShot Pro / VideoStudio
marty2010
Posts: 136
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Location: Flat Rock, Michigan

Re: PSP x3 crash

Post by marty2010 »

Also, check the Windows Event Viewer to see which module caused the problem.
Best Regards,
Vaughan Martell
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