Project Creator can't find image files
Moderator: Kathy_9
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oldmaven
- Posts: 48
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Project Creator can't find image files
I keep my photos on my F:drive. Paint Shop Pro has always been able to find them there. But Project Creator in X3 only lets me access folders and files on my desktop or in My Documents. I cannot expand the "My computer" listing to see drives, so I cannot get to the folders in them.
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marty2010
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- Location: Flat Rock, Michigan
Re: Project Creator can't find image files
Mine is ok.
Are you logged on as Administrator?
Maybe do a screenshot of the directory tree you are seeing in Project Creator ... that cannot be expanded by clicking on the little "black (correction, white) arrow" next to e.g. MyComputer etc.
Are you logged on as Administrator?
Maybe do a screenshot of the directory tree you are seeing in Project Creator ... that cannot be expanded by clicking on the little "black (correction, white) arrow" next to e.g. MyComputer etc.
Last edited by marty2010 on Fri Jun 25, 2010 2:39 am, edited 1 time in total.
Best Regards,
Vaughan Martell
Vaughan Martell
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oldmaven
- Posts: 48
- Joined: Thu Jun 24, 2010 5:33 pm
- System_Drive: C
- 32bit or 64bit: 32 Bit
- motherboard: Dell Inc. 0TP412 A02
- processor: 2.67 gigahertz Intel Core2 Quad Q6700
- ram: 8GB
- Video Card: NVIDIA Quadro NVS 290
- sound_card: SoundMAX Integrated Digital HD Audio
- Hard_Drive_Capacity: 2000 GB
- Monitor/Display Make & Model: Samsung; ViewSonic
- Corel programs: PSP X7 Ultimate; Aftershot 2 P
Re: Project Creator can't find image files
I believe the account I log in with has Administrator privileges--but why should that be necessary?
At the moment, the tree consists only of Desktop and, nested under it, My Computer and My Documents. When I first installed Project Creator, I also saw all the contents of Desktop and, when I clicked it, My Documents (neither of which hold my photos). Now, I cannot get even those contents.
At the moment, the tree consists only of Desktop and, nested under it, My Computer and My Documents. When I first installed Project Creator, I also saw all the contents of Desktop and, when I clicked it, My Documents (neither of which hold my photos). Now, I cannot get even those contents.
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sjj1805
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Re: Project Creator can't find image files
What happens when you double click "My computer?"
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Simone Corel UK
- Alludo
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Re: Project Creator can't find image files
Hi to oldmaven and all others who have the same problem:
1. I open the Project Creator
2. I select Card (e.g.)
3. I'm asked to select my pictures
4. On the right side, I only get Desktop and My computer, but I can't open My computer
Please contact your Corel support regarding this issue. Make sure that you have your PIN, which you get after logging in into your account.
http://www.corel.com/servlet/Satellite/ ... 2796558159
We are aware of this problem and it is logged as a very special bug. As you can see, all users who answered don't have that problem.
@ oldmaven: please mention that you get access to your "My Document" folder. Until now, everyone who couldn't expand "My Computer" hasn't seen "My Documents". It's interesting and important to know for the support.
1. I open the Project Creator
2. I select Card (e.g.)
3. I'm asked to select my pictures
4. On the right side, I only get Desktop and My computer, but I can't open My computer
Please contact your Corel support regarding this issue. Make sure that you have your PIN, which you get after logging in into your account.
http://www.corel.com/servlet/Satellite/ ... 2796558159
We are aware of this problem and it is logged as a very special bug. As you can see, all users who answered don't have that problem.
@ oldmaven: please mention that you get access to your "My Document" folder. Until now, everyone who couldn't expand "My Computer" hasn't seen "My Documents". It's interesting and important to know for the support.
I work for the Corel UK Support. I will not give technical support through this forum and my answer is only related to this thread.
