HD MP4 keeps crashing VSX3

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jecklehead
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HD MP4 keeps crashing VSX3

Post by jecklehead »

Everytime I try to edit HD MP4 files it crashes the program within minutes..

Gives the following error message.

Image
Black Lab
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Re: HD MP4 keeps crashing VSX3

Post by Black Lab »

Where are these files from?

Have you installed the Service Pack?
Updated camera support – broadened MPEG-4 capabilities add support for additional cameras, including selected cameras from Flip, Canon and more
jecklehead
Posts: 30
Joined: Mon Jun 07, 2010 5:50 am
operating_system: Windows 7 Professional
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motherboard: gigabyte
processor: 980x
ram: 24GB Kings
Video Card: 470 gtx
sound_card: integrated
Hard_Drive_Capacity: SSD 1TB

Re: HD MP4 keeps crashing VSX3

Post by jecklehead »

Thanks for the tip, I installed the patch but unfortunately it did not help.
I tried a different MP4 and had the same problem.

They were both originally rendered in Cs4 so maybe that has something to do with it.

I will keep troubleshooting.
Toomas
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Re: HD MP4 keeps crashing VSX3

Post by Toomas »

Same problem.
I edit HD MOV files and crashes very fast.
Computer is new.

I get this same error text as you.

Can somebody help?
teleoma
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Re: HD MP4 keeps crashing VSX3

Post by teleoma »

Did tou tried to uncheck "perform smart render", to be found when creating "a video file", under "options"?
To have a stable VSX3, I must also uncheck the "use hardware acceleration"options, (Settings, preferences, performance tab).
I hope it will work.
Regards
Martine
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