WinDVD Pro 10 Does Not Start

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dad7732
Posts: 1
Joined: Sat Jun 05, 2010 7:28 pm
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: msi motherboard
processor: amd
ram: 4 gig
Video Card: ati radeon 4850
sound_card: creative
Hard_Drive_Capacity: 1 tb

WinDVD Pro 10 Does Not Start

Post by dad7732 »

XP Pro SP3, LG External Blu-Ray BE08LU20 Drive, ATI Radeon HD 4850 Video

WinDVD Pro 10 installs with no errors but will not start from the desktop icon OR from "Programs". The taskbar icon is blank except for the little windvd icon on the left. Eventually an error message pops up to the effect that installation failed - error =1.

Uninstalled, rebooted, re-installed, rebooted, failed will not start.
bbowes1
Posts: 1
Joined: Tue Jun 08, 2010 2:00 am
operating_system: Windows XP Home
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: MSI 945P
processor: Core2 Duo E6300
ram: 2GB
Video Card: ATI 2600xt
sound_card: Video card sound
Hard_Drive_Capacity: 2.75TB

Re: WinDVD Pro 10 Does Not Start

Post by bbowes1 »

I have the same problem. I used Revo to uninstall it and then used a registry scanner to fix any registry issues. Rebooted the computer and downloaded the latest version off the internet. It installed without issues but still will not start.
nepenthe
Posts: 51
Joined: Sun May 02, 2010 12:55 am
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte GA-P55A-UD3P
processor: i-7 860
ram: 16 GB
Video Card: Gigabyte GeForce GTX 470 SOC
sound_card: onboard Realtec audio
Hard_Drive_Capacity: 600 GB
Monitor/Display Make & Model: NEC MultiSync EA192M
Location: Portland, OR (USA)

Re: WinDVD Pro 10 Does Not Start

Post by nepenthe »

Dad7723 -

You may need to apply the patches:

http://bit.ly/8YZitt

Apply SP-1 (essential); may skip SP-2. Then apply SP-3. Try that, then post back in this thread if you're still having issues.

nepenthe
Rob717
Posts: 75
Joined: Mon Jul 12, 2010 9:36 pm
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Intel DP45SG Intel P45 Express Chipset
processor: Intel Core 2 Quad Q 9550
ram: 8 GB
Video Card: ATI Radeon 4870 1GB
sound_card: On-board
Hard_Drive_Capacity: 2 TB

Re: WinDVD Pro 10 Does Not Start

Post by Rob717 »

WinDVD Pro 2010 will not start sometimes if you do not have the latest video card drivers installed.

The ATI 2600xt is not supported by WinDVD Pro 2010.

Update Direct X:

Use the Microsoft Direct X End-User Runtime installer to make sure that Direct X is up to date
http://www.microsoft.com/downloads/en/d ... layLang=en

Make sure that the Windows Compatibility mode is disabled:

Right Click on the WinDVD Pro 2010 icon | Select properties | Select the Compatibility tab | Make sure there is nothing enabled on the screen, if there is disable it and apply the changes and try WinDVD pro again

Try performing a clean boot of Windows XP:

Select Start | Run | Type: msconfig | Select OK | Select the Startup tab | Select Disable all | Select the Services tab | enable hide all Microsoft Services | Select Disable all | Scroll through the list and re-enable Protexis Licensing V2 | Select Apply | Close msconfig | Reboot and then try launching WinDVD

If all of the above fails, manually remove WinDVD Pro 2010 and then create a new admin account and then try re-installing the program

1. Log on to a user account with administrative privileges since "Limited" or "Power User" accounts won't let Corel software install, uninstall, or run properly.
2. Disable your anti-virus/spyware, and firewall during this clean re-installation procedure.
3. Delete the following folders/directories:
* For Windows 32-bit: C:\Program Files\Corel\CorelWinDVD2010
* For Windows 64-bit: C:\Program Files (x86)\Corel\CorelWinDVD2010
4. Go to Start >> Run and then type: regedit
5. Hit the enter key to launch the Regedit utility.
6. In the Regedit window, make sure that the following entries are removed:
* My Computer\HKEY_CURRENT_USER\Software\Corel\DVD10
* My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Corel\DVD10
* My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\SOFTWARE\Corel\DVD10
* My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\SOFTWARE\Corel\PCU\
* My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Software\Microsoft\Windows\CurrentVersion\Uninstall\5C1F18D2-F6B7-4242-B803-B5A78648185B
* My Computer\HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\5C1F18D2-F6B7-4242-B803-B5A78648185B
7. Close the Regedit.
8. Clean up temporary files and Recycle Bin by launching the Disk Cleanup from Start menu >> Programs >> Accessories >> System Tools >> Disk Cleanup.
9. Restart your computer.
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