Preview Screens Black

Corel Paint Shop Pro

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StrayBullet
Posts: 2
Joined: Sat Jun 05, 2010 1:53 am
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett Packard 099c KBC
processor: intel pentium mbile 915 express
ram: 504MB
Video Card: intgrated
sound_card: SoundMax Digital Audio
Hard_Drive_Capacity: 37GB

Preview Screens Black

Post by StrayBullet »

I just downloaded and installed Paint Shop Pro and when I open any Palette, it's black. The Materials Palette displays black but I can run the dropper over the area and the numbers display but the square itslef is black. Any Palette I open is black. If I try to export to PNG, the Before and After preview screens are black. The program will preform the operation but I can't see my work in progress.

It's a brand new install so there aren't any Preferences to reset or Workspaces to load, I haven't been able to do anything with the program :(

Any help would be greatly appreciated, thanks!

Mark
Tim Morrison
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Posts: 341
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operating_system: Windows XP Pro
System_Drive: C
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motherboard: Asus P4533
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Re: Preview Screens Black

Post by Tim Morrison »

Go to File > Color Management > Color Management and uncheck the option to enable colour management.
The problem is usually caused by a bad monitor profile.
Tim Morrison
C-Tech Volunteer
StrayBullet
Posts: 2
Joined: Sat Jun 05, 2010 1:53 am
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett Packard 099c KBC
processor: intel pentium mbile 915 express
ram: 504MB
Video Card: intgrated
sound_card: SoundMax Digital Audio
Hard_Drive_Capacity: 37GB

Re: Preview Screens Black

Post by StrayBullet »

Thank you very much Sir!!!! I knew it had to be something small :)
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