help!!!!!!!!!!!

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darkhornetHonda

help!!!!!!!!!!!

Post by darkhornetHonda »

hello,
After creating my project and starting the rendering and burning stage, I continually get a 'Error Signature" and the program shuts down.
It states the problem is with the "dvdps.exe" and "urenders.dll".
I have got the same answers from tech support as most people, defragging, reinstalling etc. Still have the same problem.
I have managed to create a smaller project and it worked great. But the larger project continues to fail everytime, for the same code.

Can anyone provide any ideas?

Thanks
Masami

Post by Masami »

Do you have multiple projects that fail or just one? If it's just one project, then it might be some form of corruption on a picture.

What format are your pictures? JPEG's often have extra information called EXIF which can get in the way of the program. If you're using JPEG's I would try switching them into GIF's using PEX's batch convert options.

Here's what I would try...
1) Make a Disc Image file and see if you get the same problem (if you don't then just burn the image to disc, but chances are you'll still get the error message)
2) Make a project of the same size using those cheesy pictures that come with the program and make a disc image file of that.

If you don't get the error then that means one of your pictures has a bug or a glitch in it that's preventing it from being rendered into a movie file. You could try doing a batch convert with PEX into another format
darkhornetHonda

i have try, but...

Post by darkhornetHonda »

It deals with a solo project, but you care and long to develop, I would have been sorry to owe to again start it without the guarantee that works, I have spent a lot of times to realize it.
My photos are in formed jpg, to realize through digital room, and all are correctly seen, I have tried to convert the photos in gif, but the result has been the same, I have tried to convert the photos in bmp but without success.
during the phase of rendering the memory ram used salt gradually up to 1.72 Gb then the program goes to crash.
I have tried to choose to create on hard disk folder or on disk image file but I always have the same result.
I have obviously cancelled the whole temporary files , unistalled and reinstalled, installed the last patch, I have tried to remove the music and the text on the photos, but without any risult.
I don't know thing anymore to do.
thanks for your help masami
Masami

Post by Masami »

can you post the stats on your computer? I've got some theories, but I need to see your processing speed, your RAM and your disc space.
darkhornetHonda

my pc

Post by darkhornetHonda »

yes, os is windows xp pro sp2, 1024Gb ram, hd 120gb with 80 gb free, processor intel pentium 4 2400 MHz, graphic card ati radeon 9200 with the lastest driver, mother board asus...
thanks for your help
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