Xntryk1 wrote:Wow... Absolutely ridiculas that this thread is even here. I began having problems with PSP X

and then discovered the evil nightmare was just begining...
First off, the install program should have NO PROBLEM uninstalling everything! Thats the job of the code writers and script kiddies who put together the installer! Shameful!
Now I discovered the cause of one of this programs major bugs, but the bug is so big it should be called a RAT and the programmers sent home without pay. In FACT, the bug is so big it affected the program on two operating systems on a dual boot computer. Suddenly on morning, the program would hang on loading at the famous "updating cache" thing... I say famous because people I have seen this ridiculas error back in version 10 forums!! With no resolution! So, I discovered the program hung up because there were 4 folders on another sata internal drive that held all my pics. Well, I moved them to a new area on another drive. The problem began. The nightmare began! I searched the world over for fixes, and none were found. I Tried deleting some "cache" files like the instructions for version x2 and x1 said but they weren't where they were supposed to be at. I gave it the update for x3 thinking "OMG they must have fixed it!" It then told me the stupid thing was modified and I would haveto reinstall. Then the uninstall nightmare began! I tried uninstalling. Then the MSI tool. Well that didnt ZAP anything! I tried to manually delete it. Wow, what the hell were you guys doing putting corel in every known folder all over the friggan place? Seriously!!???
The registry entries were numbering around 3800! How was I supposed to clean THAT? So I tried three yes THREE registry cleaners after deleting all the corel folders out so the entries would be cleaned. It wiped every SINGLE refernce to corel, paint shop and god knows what else out.....
And behold! The installer told me it could not install because I hadn't uninstalled the program and all was broken blah blah blah... Seriously? FOR REAL? Most people have trouble IN stalling stuff and using thier computer let alone this B.S. BULL CRAP! Why should you need third party uninstaller apps and 3 registry cleaners and then a full HD restore to smooth grandmas skin for her funeral picture!!!!! OMG!
So dont give us this manual uninstall crap at the top ov ever forum list! MY GOD fix the problem! This appears to have been from 3 versions past even! So you gurus at corel look into what I said about moving those folders. Seems if PSP doesnt know about the move it GAGS, and finally suffocates.
I do love the program but at what cost? I am NO average computer user, but a very knowledgeable one indeed. Thanx for your time but...
To help you fix the issue I need to know if you have any other Corel Software installed on the system?
1. You will first need to use the Removal Tool CDS 2010 Clean-Up Ver1.9.exe, you can download the file from the link below:
-
http://corel.custhelp.com/ci/fattach/ge ... 1281606771
- the reason for this type of tool is if files in the install become corrupt, you can use the tool to manually remove the software. All major software companies will have similar tools. When a file becomes corrupt the Windows Installer will not be able to remove it an you will receive an error and the program is still stuck on the system.
- When running the tool select all the options for removal (unless you have other Corel Software installed)
- Select Next and wait for the tool to finish
2. Once the tool is done, you will need to verify that all the files are deleted (Please Note: only delete the folders if you have no other Corel Programs installed on the system)
C:\Program Files (x86)\Corel\Corel PaintShop Photo Pro
C:\Program Files (x86)\Corel\Corel PaintShop Photo Project Creator
C:\Program Files (x86)\Corel\MLE
C:\Users\(User Name)\AppData\Roaming\Corel\PaintShop Photo Pro
C:\Users\(User Name)\AppData\Roaming\ULead Systems
C:\Users\(User Name)\AppData\Local\Corel
3. Once the following folders have been removed you will then need to manually remove the registry keys:
**** PLEASE NOTE: Make sure to back-up your registry before making any changes****
**** PLEASE NOTE: The keys listed below are for 64-bit windows, if you have a 32-bit the keys are the same just remove "Wow6432Node"
**** PLEASE NOTE: Some keys you might not find because they have already been deleted or the version of PSPPX3
HKEY_CURRENT_USER\Software\Corel
HKEY_CURRENT_USER\Software\Ulead
HKEY_CURRENT_USER\Software\Ulead Systems
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Corel
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Ulead Systems
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\_{DEAEB5DB-04FA-489D-94EF-8600898B93EE}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\_{DFAEB5DB-04FA-489D-94EF-8600898B93EE}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{004C349C-DC75-4F6F-9B8D-61E37DC323B6}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{A49F249F-0C91-497F-86DF-B2585E8E76B7}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{DE4BF4BE-3CDC-43B5-BBDA-DDDA73103111}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{DE612A3D-0DCC-4055-BB6A-0036F31158A0}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{DE8B9311-ADE7-4EDE-B121-326CAA3D225D}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{DE99075E-7D25-4B96-B32E-BFE6FBFAA644}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{DEAEB5DB-04FA-489D-94EF-8600898B93EE}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{DEF1928A-FC01-48E7-A7E6-4651D42EF6A1}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{DEF8C145-CC4F-4DAA-AD5C-E707C07AEE50}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{DF4A2F61-1E26-4D51-94BB-36D77678BDAD}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{DF4ABC2B-5CA9-48B2-9266-15AB78384D3C}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{DF612A3D-0DCC-4055-BB6A-0036F31158A0}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{DF75FFEE-2FCE-4774-902A-749198C00A68}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{DF99075E-7D25-4B96-B32E-BFE6FBFAA644}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{DFAEB5DB-04FA-489D-94EF-8600898B93EE}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{DFBCC13A-E4F2-45EE-846F-D143CEDDDBCB}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{DFC4FA35-7C6B-4C9E-863B-58C4D7472F41}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{DFD99A66-493F-468B-BCE1-6F88612B89D5}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{004C349C-DC75-4F6F-9B8D-61E37DC323B6}
Once you have finished removing the above you should have issues installing.