No Audio in VSX3 Pro

[skyml]

Contacted Corel on this... no help and issue closed, clear they had no answer or desire to resolve this one. Posted an earlier post to this problem here and still haven't received any help. Am trying again. I currently have VS12 installed on my machine (Sony VIAO Laptop VGN-AW125J Intel Centrino2 Dual Core with Win 7 Pro 64 installed). I also have Sony Vegas Pro 64 9.oe and Corel VS X3Pro ver 13.6.2.21 installed. All audio on my system is working fine, no problem in any program to include Vegas and VS12.

Herein lies the problem.... in VS X3 Pro I have no audio what so ever (except system sounds from within Win 7 or other programs). I preview an audio file... no sound. I scrub the timeline... no sound. If I display the Surround Sound Mixer I see the audio VU meter (sound bars) bouncing as if there was audio playing, I just can't hear it. The preview audio while scrubbing timeline feature is enabled in the preferences. Tried uninstalling the program and reinstalling it. Added all the patches (boy that is a time killer). Checked all audio settings in Win 7. Audio is completley fine in DVD Factory Pro 2010 (crappy program but nice addition of 3D menus). If I render the video in any format the audio is fine. If I save the project as a VS12 file and open it in VS12 the audio is fine within VS 12 (as it should be in VS X3 Pro).

Can no one help me trouble shoot thi problem? Is anyone else having this problem? Here is a twist... when I initially installed the program (VS X3 Pro) the audio was fine. Don't know where it went wrong or why and can't seem to fix it no matter what I do.

I am so sick of these great advancements we've made in all these years (note sarcasim)... was an original user (back to ver 2.5) of Media Studio Pro and loved that program and what Ulead did with it and us users over the years. I love the power and flexibility of Sony Vegas Pro (kinda reminds me of what I could do with MSP) but I hate the limitations and the user interface. VS has improved over the year but still lacks the support and power that many of us need (as far as I am concerned it is still a kids program or a toy for amatures). God I wish somebody would take the updates that VS has made and combine it with the power of programs like Sony Vegas Pro and give us all the power and intuative user interface that we had with MSP in a single package that works then toss is a modern upgrade to what DVD workshop used to have, and Cool Studio 3D and the interoperability of Ulead Photo Impact UFO files.... sorry, started day dreaming.

[Ken Berry]

I cannot replicate your problem, and sympathise with your frustration. Not sure I can offer much advice either... But when I open X3, and insert a video in the timeline, I can hear audio in both Clip and Project mode. On opening the Speakers icon in the bottom right of the Win 7 screen, apart from other Applications in Mixer, there is a separate mixer item for X3. Does that appear in your case?

[skyml]

Of all the crazyness! No one even hinted at this simple and hidden solution. I have never seen this hidden mixer option for VS (or any other program) on the windows taskbar mixer and never thought to go look there. Yes, within the win sound mixer there was an audio slider just for VS X3 and it was muted. Turned it back on and WOW... sound is working fine! Corel Support lost major points for this one. Thanks for your help and sympathy.

[Ken Berry]

Well, I'm really glad it worked. I have learned over the years, with various audio problems, to look at that mixer. But I still haven't worked out what mutes some programs but is active for others.