DVD Factory (from VideoStudio Pro X3) freezing
Moderator: Ken Berry
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markwm29
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DVD Factory (from VideoStudio Pro X3) freezing
Recently bought VideoStudio Pro X3. Worked great. Created a dozen or more DVDs. Then I patched for a supposed isssue between VSP and PaintShop Pro. Ever since DVD Factory freezes. Typically when I go to browse to music I want to use, but other times as well. Have not been able to create a single DVD since that patch. Saw I should apply the three patches that are SP1, so I did. No change. Help shows me at 13.6.2.21. My software is now useless. Lobbed a inquiry to support and waiting to hear, but thought I'd post here as well. Never is an error message. Just hangs up. Windows 7 often notices it is hung, but has no suggestions. Wish I could go back to before I put any patches on it because it was working great then.
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Ken Berry
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Re: DVD Factory (from VideoStudio Pro X3) freezing
If all this is quite recent, can't you do a System Restore?
Ken Berry
-
markwm29
- Posts: 2
- Joined: Tue May 25, 2010 1:22 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: FOXCONN ALOE 1.01
- processor: 2.60 gigahertz AMD Athlon II X4 620
- ram: 4GB
- Video Card: NVIDIA GeForce G210
- sound_card: NVIDIA High Definition Audio
- Hard_Drive_Capacity: 1640GB
Re: DVD Factory (from VideoStudio Pro X3) freezing
After many e-mails and suggestions from support, none of which worked, I did resort to using the System Restore option. I would have preferred to get my software patched to current and maintain it that way. But no good. So I'm back to where it was and it works. So I guess I can never patch it again. Thanks