x3 not enough memory and unspecified errors

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DaveMacD
Posts: 7
Joined: Wed May 19, 2010 9:43 am
operating_system: Windows 7 Home Premium
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motherboard: asus P5Q SE2
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ram: 8gb
Video Card: radeon 4800
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x3 not enough memory and unspecified errors

Post by DaveMacD »

Hi

sorry what is to follow is a fair read ( and spelling errors), but i thought this is all you would need to know

thanks for any help

Dave



i am making an animated film of 70 mins using either powerpoint animations converted into WMV files using leawo, or other artits grahics, either in their base form or converted to mwv. all are 1920 x 1080 if possible. i think about 8 of the 30 are 720 x 568
these files are assembled using large sections of mixed videos as well as added effects availabel within the software
the latest videostudio file is just under 5 gig, although an earlier vesrion was up to 7. i do expect my current file to grow as it needs detailing with effects which will probably add to it.

The history

got the trial version of your software - worked hard for 30 days and produced the first version of the film - complete in legnth but not detail
this was done on XP SP3, 4 gig ram,radeon 4800 graphics, usb soundacard,32 bit AMD Quad - approx 1 year old
as i got about halfway through the initial build, the it becmae slower and slower to respond to inputs, and previews were very jerky at best. it took 14 hours or so to render the film in HD, which given the poor preview speeds, was the only way i could review the timings and effects i had constructed. however - liked the interface so bought software.
upgraded to windows 7 64 bit to make use of accelerators etc. got immediate blue screens on install - led to 3 weeks later with new motherboard, 8 GB ram and Intel quad @ 2500
in those 3 weeks i loaded trial version on office pc - vista 64bit, amd quad 4 gb ram where the performance was margianlly better that the other PC but still not as i needed it to be.

Shop reubilt pc, back with windows 7 64 bit instaled . Installed Cubase and Videostudio x3, and i have installed the update patches beore the final round of cashes occured so it hasnt helped

Performece was immedialty improved, as preview was excellent apart from the time of intense effects work.

However, when i set it to render for the first time, i got unspecified erros. i will try and attach the DMP files to this post if i can
since then ( 1 week) that has grown to saying insufficient memeory during editing, and the warning box comes up repeatedly. i also get uspecified erros closing the program at this point as well now.

Memory reading on Editing - bar sits around 1.8 gig
Total 8191
Cached 1349
Avail 6336
Free 5109

Memory reading on playback - bar sits around 2 gig
Total 8191
Cached 1349
Avail 6336
Free 5109
Memory reading on Renderig HD - bar sits around 2.3 gig
Total 8191
Cached 1544
Avail 6100
Free 4670

on rendering i have seen the processors be all well into the nineties

finally to top all that, last night after i had completed final editing on another 10 minute section of the film ( took 3 hours) i was enjoying the playback when around 30 mins in the image froze - ended up with another unsecified arror, and worse still, it has corrupted the file i had been editing. ok - i only lost 3 hours but its a bit worrying

i ahve managed to cut the film down to 15 mins and it rendered in HD, but when i tried 46 mins overnight, it had done 7% 10 hours later. normally the render crashes after 20 % or so. i have tried to render the individual image files and that works so the files are not corrupt

Questions
is corel designed to work with this much data?
why is it using so littel ram?
what is hardware encoder accelerator - why cant i select it?
just tried attaching DMP file - wont accept it - can someboy let me know where to email them to - thanks

Thats where i am today guys - my plan is to use the software for the next week to complete the film, hoping we can resolve the problems. if they cant be resolved i will edit the film into its 7 chapters and render them individually, but as this is only part 1, i am not keen on suffering these same technical issues during part 2 and the films beyond that.
Accolades
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Re: x3 not enough memory and unspecified errors

Post by Accolades »

Hi,

I can't seem to find a radeon 4800 Video Card? maybe 4830, 50, 70 or 90?

Video studio X3 will not use any more than 3.2gb of ram as it is a 32bit application.

Having a decent video card helps as the software will use the GPU and RAM on your video card, assuming it supports it.

To process large quantites of video and edit you need: Fast CPU, RAM, HDD(s), Video.

Have you run any stability testing software on your pc which tests all of the above under load? You may have BAD RAM?

It would be nice to get more info on type of video file? format? Using upper/lower field or frame based setting?

Proxy file enabled?

My system seems to handle video editing ok... :-)
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DaveMacD
Posts: 7
Joined: Wed May 19, 2010 9:43 am
operating_system: Windows 7 Home Premium
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motherboard: asus P5Q SE2
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ram: 8gb
Video Card: radeon 4800
sound_card: CREATIVE Soundblaster AUDIGY 2 ZS Platinum Pro FUL
Hard_Drive_Capacity: 1500

Re: x3 not enough memory and unspecified errors

Post by DaveMacD »

Hi Accolades

thanks for the reply - unfortunately i am away for the weekend so cant do anything until i get back but

my graphics card is detailed on the link below

http://www.hightech-edge.com/amd-ati-ra ... card/1956/

when i get back i will stress test using link you mentioned on other thread and also remove the 4 gb of original ram to see if that makes a difference

i seem to remember the performance indexes were all above 7 apart from writing to the hard drive - do you think that is significant?

will let you know how i get on

cheers

Dave
Accolades
Posts: 468
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processor: QuadCore Intel Core i7 920 2833 MHz 21 x 135
ram: 12 GB DDR3
Video Card: Nvidia GeForce GTX 295
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Location: Brisbane, Queensland Australia
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Re: x3 not enough memory and unspecified errors

Post by Accolades »

DaveMacD wrote:Hi Accolades

thanks for the reply - unfortunately i am away for the weekend so cant do anything until i get back but

my graphics card is detailed on the link below

http://www.hightech-edge.com/amd-ati-ra ... card/1956/

when i get back i will stress test using link you mentioned on other thread and also remove the 4 gb of original ram to see if that makes a difference

i seem to remember the performance indexes were all above 7 apart from writing to the hard drive - do you think that is significant?

will let you know how i get on

cheers

Dave
If you are using two different types of RAM you will have problems.

See how ya go with stress testing your system.
My You Tube Channel:
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DaveMacD
Posts: 7
Joined: Wed May 19, 2010 9:43 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: asus P5Q SE2
processor: interl quad core x 2500
ram: 8gb
Video Card: radeon 4800
sound_card: CREATIVE Soundblaster AUDIGY 2 ZS Platinum Pro FUL
Hard_Drive_Capacity: 1500

Re: x3 not enough memory and unspecified errors

Post by DaveMacD »

Hi Accolades

typical me...
the stress test went ok, but any attempts to render in either dvd or hd failed in a variety of ways

however...

i tweaked a few settings including compressor and i got a dvd to render - took around 6 hours and a few minor problems but nothing i cant handle

tried hd and tweaked more settings - i had better luck as it has not crashed or given any warnings - however it took 18 hours to render 25% and is a 12 gig file- smart render off as advised in another forum

i am wondering if i have been going about this problem the wrong way - is the software tripping up because settings were wrong?

most of the vidoe files are WMV format at 1920 x 1080

is the frames per second an importnat facotr? some ar 25 some 30

any general hints on a varity of setting options would be appreciated


dave
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Re: x3 not enough memory and unspecified errors

Post by Black Lab »

is the frames per second an importnat facotr? some ar 25 some 30
Sure! If your clips are 25 fps and you are telling VS to make a video file at 30 fps, VS has to magically make 5 fps for every clip. Or if your clips are 30 fps and your project is set for 25 fps then 5 fps will be removed.
DaveMacD
Posts: 7
Joined: Wed May 19, 2010 9:43 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: asus P5Q SE2
processor: interl quad core x 2500
ram: 8gb
Video Card: radeon 4800
sound_card: CREATIVE Soundblaster AUDIGY 2 ZS Platinum Pro FUL
Hard_Drive_Capacity: 1500

Re: x3 not enough memory and unspecified errors

Post by DaveMacD »

Hi Jeff

makes sense i guess

can the software generate the extra frames through interpolation or do i set the FPS to 25 and lose some. would losing some frames cause the fluctuations iin the sound i have heard occasionally

thanks

dave
Black Lab
Posts: 7429
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operating_system: Windows 8
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Re: x3 not enough memory and unspecified errors

Post by Black Lab »

I don't know how VS generates additional frames. As far as losing frames, if there is audio on those frames, and they are taken away......
DaveMacD
Posts: 7
Joined: Wed May 19, 2010 9:43 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: asus P5Q SE2
processor: interl quad core x 2500
ram: 8gb
Video Card: radeon 4800
sound_card: CREATIVE Soundblaster AUDIGY 2 ZS Platinum Pro FUL
Hard_Drive_Capacity: 1500

Re: x3 not enough memory and unspecified errors

Post by DaveMacD »

thanks Jeff

am going to try a few set up options and see how it goes

thanks again
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