Paint Shop Pro X2 install error 1904 and organizer problem

Corel Paint Shop Pro

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hilbil
Posts: 13
Joined: Thu May 13, 2010 9:06 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Acer JV50
processor: Intel Core 2 Duo T9600
ram: 4 GB
Video Card: ATI Mobility Radeon HD 4650
sound_card: MUSILAND Monitor 01 US
Hard_Drive_Capacity: 851 GB
Monitor/Display Make & Model: DELL P2214H and LG LP173WD1-TLA1
Corel programs: Corel PaintShop Pro X8 64-bit

Paint Shop Pro X2 install error 1904 and organizer problem

Post by hilbil »

Gives me this error "Product: Corel Paint Shop Pro Photo X2 -- Error 1904.Module C:\Program Files (x86)\Common Files\Corel\PSPThumbShellExt\PSPThumbShellExt.dll failed to register. HRESULT -1073741819. Contact your support personnel." If i select skip the install will continue. Also why doesn't the organizer remember the folders that i have added there? Everytime start the program i have to add the folders back.

Windows 7 x64 Home Premium, UAC is disabled
bigfatron
Posts: 108
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operating_system: Windows 7 Home Premium
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motherboard: Gigabyte Z87 D3HP
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ram: 16GB
Video Card: Nvidia GTX680
sound_card: Onboard
Hard_Drive_Capacity: 5TB
Monitor/Display Make & Model: Dell U2412M & Dell 2007FP

Re: Paint Shop Pro X2 install error 1904 and organizer probl

Post by bigfatron »

Have you tried installing it as Administrator to see if that makes any difference?
hilbil
Posts: 13
Joined: Thu May 13, 2010 9:06 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Acer JV50
processor: Intel Core 2 Duo T9600
ram: 4 GB
Video Card: ATI Mobility Radeon HD 4650
sound_card: MUSILAND Monitor 01 US
Hard_Drive_Capacity: 851 GB
Monitor/Display Make & Model: DELL P2214H and LG LP173WD1-TLA1
Corel programs: Corel PaintShop Pro X8 64-bit

Re: Paint Shop Pro X2 install error 1904 and organizer probl

Post by hilbil »

I have tried install as admin, still error. When i reinstall windows the paint shop pro installs just fine but the organizer still does not remember the added folders. Windows application log shows error each time i close paint shop pro:

Corel Paint Shop Pro Photo.exe
12.5.0.0
48a93524
atioglxx.dll_unloaded
0.0.0.0
4afb7a47
80000004
07b1d15c
bf0
01caf2bcc0ca13cc
C:\Program Files (x86)\Corel\Corel Paint Shop Pro Photo X2\Corel Paint Shop Pro Photo.exe
atioglxx.dll
42849621-5eb0-11df-b6a0-00262d73d364
sjj1805
Posts: 14383
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Location: Birmingham UK

Re: Paint Shop Pro X2 install error 1904 and organizer probl

Post by sjj1805 »

Try registering the dll manually. Please Click Here
If you have the RUN option enabled in Windows 7 then you would enter in the RUN box
REGSVR32 "C:\Program Files (x86)\Common Files\Corel\PSPThumbShellExt\PSPThumbShellExt.dll"
You can also use this tool
hilbil
Posts: 13
Joined: Thu May 13, 2010 9:06 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Acer JV50
processor: Intel Core 2 Duo T9600
ram: 4 GB
Video Card: ATI Mobility Radeon HD 4650
sound_card: MUSILAND Monitor 01 US
Hard_Drive_Capacity: 851 GB
Monitor/Display Make & Model: DELL P2214H and LG LP173WD1-TLA1
Corel programs: Corel PaintShop Pro X8 64-bit

Re: Paint Shop Pro X2 install error 1904 and organizer probl

Post by hilbil »

Now i know why the organizer doesn't remember the added folders, It doesn't create LastDBTreeSel.PspCache file, is there a way to fix this? Does the atioglxx.dll error have something to do with this?
hilbil
Posts: 13
Joined: Thu May 13, 2010 9:06 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Acer JV50
processor: Intel Core 2 Duo T9600
ram: 4 GB
Video Card: ATI Mobility Radeon HD 4650
sound_card: MUSILAND Monitor 01 US
Hard_Drive_Capacity: 851 GB
Monitor/Display Make & Model: DELL P2214H and LG LP173WD1-TLA1
Corel programs: Corel PaintShop Pro X8 64-bit

Re: Paint Shop Pro X2 install error 1904 and organizer probl

Post by hilbil »

I got rid off the atioglxx.dll error, i downloaded the newest ati display driver 10.4 and copy new atioglxx.dll over the old one. I can't install the whole display driver because the install manager wont find display card. Now Paint Shop Pro organizer does make the LastDBTreeSel.PspCache file but it still does not remember the added folders.
Trev Bowden
Posts: 174
Joined: Mon Mar 01, 2010 5:30 pm
operating_system: Windows 7 Home Premium
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32bit or 64bit: 32 Bit
motherboard: ASUSTeK. M3A78-EM
processor: 2.80 gigahertz AMD Athlon 7850 Dual-Core
ram: 4gb
Video Card: ATI Radeon HD 5450
sound_card: ATI HDMI Audio.Realtek High Definition
Hard_Drive_Capacity: 2TB
Location: Bradford West Yorks UK

Re: Paint Shop Pro X2 install error 1904 and organizer probl

Post by Trev Bowden »

You may find that you have downloaded drivers for a Graphic card When you wanted a Mobile Version that uses the On board chip
hilbil
Posts: 13
Joined: Thu May 13, 2010 9:06 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Acer JV50
processor: Intel Core 2 Duo T9600
ram: 4 GB
Video Card: ATI Mobility Radeon HD 4650
sound_card: MUSILAND Monitor 01 US
Hard_Drive_Capacity: 851 GB
Monitor/Display Make & Model: DELL P2214H and LG LP173WD1-TLA1
Corel programs: Corel PaintShop Pro X8 64-bit

Re: Paint Shop Pro X2 install error 1904 and organizer probl

Post by hilbil »

I found newest 10.4 mobility driver that installed just fine. Organizer still wont remember the added folders and now it doesn't create the LastDBTreeSel.PspCache file again. No errors in windows logs
Last edited by hilbil on Mon Aug 02, 2010 2:36 pm, edited 1 time in total.
Trev Bowden
Posts: 174
Joined: Mon Mar 01, 2010 5:30 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: ASUSTeK. M3A78-EM
processor: 2.80 gigahertz AMD Athlon 7850 Dual-Core
ram: 4gb
Video Card: ATI Radeon HD 5450
sound_card: ATI HDMI Audio.Realtek High Definition
Hard_Drive_Capacity: 2TB
Location: Bradford West Yorks UK

Re: Paint Shop Pro X2 install error 1904 and organizer probl

Post by Trev Bowden »

Try checking (if not checked)
'keep last view' in General Program Preferences --->default launch workspace.
hilbil
Posts: 13
Joined: Thu May 13, 2010 9:06 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Acer JV50
processor: Intel Core 2 Duo T9600
ram: 4 GB
Video Card: ATI Mobility Radeon HD 4650
sound_card: MUSILAND Monitor 01 US
Hard_Drive_Capacity: 851 GB
Monitor/Display Make & Model: DELL P2214H and LG LP173WD1-TLA1
Corel programs: Corel PaintShop Pro X8 64-bit

Re: Paint Shop Pro X2 install error 1904 and organizer probl

Post by hilbil »

There is no "keeep last view" or anything called default launch workspace in General Program Preferences.
Trev Bowden
Posts: 174
Joined: Mon Mar 01, 2010 5:30 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: ASUSTeK. M3A78-EM
processor: 2.80 gigahertz AMD Athlon 7850 Dual-Core
ram: 4gb
Video Card: ATI Radeon HD 5450
sound_card: ATI HDMI Audio.Realtek High Definition
Hard_Drive_Capacity: 2TB
Location: Bradford West Yorks UK

Re: Paint Shop Pro X2 install error 1904 and organiser probl

Post by Trev Bowden »

Thats because I was Thinking X3. Now I know X2 and X3 share Database but Looking in my X" locations Shows it uses Appdat\Temp where as X3 uses appdate\corel where the last db treeset is but there is not One in the X2 temp but I will search x2 folders. Did you trial x3 at any time/
Trev Bowden
Posts: 174
Joined: Mon Mar 01, 2010 5:30 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: ASUSTeK. M3A78-EM
processor: 2.80 gigahertz AMD Athlon 7850 Dual-Core
ram: 4gb
Video Card: ATI Radeon HD 5450
sound_card: ATI HDMI Audio.Realtek High Definition
Hard_Drive_Capacity: 2TB
Location: Bradford West Yorks UK

Re: Paint Shop Pro X2 install error 1904 and organiser probl

Post by Trev Bowden »

Interesting I have found that Whichever is last to close X3 Organiser or X2 browser set's the last folder opened in the same LastDbTreesel.psp Cache.
None of which helps In the browser not remembering you added Folders
hilbil
Posts: 13
Joined: Thu May 13, 2010 9:06 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Acer JV50
processor: Intel Core 2 Duo T9600
ram: 4 GB
Video Card: ATI Mobility Radeon HD 4650
sound_card: MUSILAND Monitor 01 US
Hard_Drive_Capacity: 851 GB
Monitor/Display Make & Model: DELL P2214H and LG LP173WD1-TLA1
Corel programs: Corel PaintShop Pro X8 64-bit

Re: Paint Shop Pro X2 install error 1904 and organizer probl

Post by hilbil »

I did try X3 trial, didn't like it, runs slower then X2 and it had the same organizer problem, actually thats when i realize the organizer problem, so i went back to X2.
Tim Morrison
Moderator
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Hard_Drive_Capacity: 2.6 TB
Monitor/Display Make & Model: HP LP2275W
Location: Australia

Re: Paint Shop Pro X2 install error 1904 and organizer probl

Post by Tim Morrison »

Sorry to get to this rather late, but it seems to me that the culprit will be some security software that is either preventing PSP writing to the application's user data folder, or is deleting data from there. It could be a registry cleaner, file overwrite protection or some sort of history or evidence deleter that is designed to clean up cache files to prevent someone being able to see what you've been doing recently.
If it is a registry cleaner, uninstall it... you don't need to clean your registry.
Otherwise look through the options on antivirus, malware or privacy software to try and identify the setting that could cause the problem.
Tim Morrison
C-Tech Volunteer
hilbil
Posts: 13
Joined: Thu May 13, 2010 9:06 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Acer JV50
processor: Intel Core 2 Duo T9600
ram: 4 GB
Video Card: ATI Mobility Radeon HD 4650
sound_card: MUSILAND Monitor 01 US
Hard_Drive_Capacity: 851 GB
Monitor/Display Make & Model: DELL P2214H and LG LP173WD1-TLA1
Corel programs: Corel PaintShop Pro X8 64-bit

Re: Paint Shop Pro X2 install error 1904 and organizer probl

Post by hilbil »

I don't have any realtime spyware or registry protection software, only antivir free version virus software and Outpost firewall. I have tried to run psp with antivir disabled no help.
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