error report

[stevensmike7]

Hi
Everytime I use video studio pro x3 and play back my program I keep getting this error and it closes it down
The program has encountered an unspecified error and has stopped functional

contact your Techical support and send the dump file for analysis
C\Users\Mike\AppData\Local\Temp\vstudio_1.6.0.367_20100430_083500.DMP

[Black Lab]

And have you contacted tech support? This is a user forum.

[Ken Berry]

We can't help with the dump file -- all Greek to us! But if you told us exactly what you were doing, what format your input files were, what editing you were doing, what you were hoping to produce, someone might be able to help...

[doctormax40]

I think everyone using 64 bit windows 7 wonder how they say its window's 7 campatiable when it keeps doing that. I know it happens to me all the time only managed to do one so far after two weeks and the trial is nearly over and i sure am not for contacting customer support they are fast at sending out emails to say your trial is nearly over but my question to customer support has not been answered after ten days.