VS Pro X3 crashing

[Trevor Andrew]

Hi

I don’t know how much editing you have done, but you could try re-linking the Mov files to the new Mpeg, it may work but until you try.???????
I assume they have a similar name and easily identifiable.

First save the project again giving it a new name, this will preserve the original.
Select the first mov clip
Go to File – Relink
Browse for the relevant Mpeg
This should replace the files using the same editings applied
Repeat with the rest of the files.

Good luck

[GDalton]

I didn't see this advice on relinking until just now, and have just finished re-doing the project.

It actually didn't take as long as I was fearing, just because I was able to batch convert all files and then just trim the fat (the bits at the beginning and the end that I wasn't using of ech clip) and my post production effects have been minimal - some titles and transitions, some music overlays etc but nothing ground breaking.

I make heavy use of the "scissors" in the editing environment which I know doesn't create a new file, but rather just offers a ranged subset of the original file. Does this relinking dynamically update those against the new file? Just for future reference.



Anyway, long story short, shifting the .mov to mpeg2 files has fixed every issue I've been having with project handling. Since I did this I have recreated my 27 minute project in abou 3 seperate sessions, previewed, and rendered as a full 16:9 DVI file ready to go to the DVD Factory Project. Whilst working with .movs VSPX3 crashed repeatedly - I have 27 dumps from yesterday, but since working with .mpegs I have not had a single incident.

Whilst I am absolutely delighted to have this workaround which seems to result in no notable quality loss and with very little extra overhead in processing. However I'm a bit troubled that support have spent in excess of 2 weeks blaming everything from DirectX to corruption in my environment without putting a finger on the real issue... I'm going to discuss this with support, and share the findings here by pointing to this thread.

Either way a huge thank you to all your efforts and patience with explaining optimal conversions. It's such a relief to be able to make forward progress on my video projects again without repeatedly hitting brck walls with unexpected crashes etc.

[Black Lab]

I'm a bit troubled that support have spent in excess of 2 weeks blaming everything from DirectX to corruption in my environment without putting a finger on the real issue... I'm going to discuss this with support, and share the findings here by pointing to this thread.

While I'm glad you finished your project to your satisfaction, I doubt pointing support to this thread will do any good. As you stated, this is just a workaround.

[Trevor Andrew]

Hi Darren

Glad your making progress

Just one point regarding your workflow.
After editing the Mpeg project you seem to suggest that you have rendered the project to DVI, do you mean Avi files. Is this correct?

If so then its really a pointless exercise, you should stay with the Mpeg 2 files.

Using the Share Create Video File—Same as first Clip will create the type of file needed to create/burn the DVD
Your video files should be Mpeg2 DVD

If you render to DV-Avi then these files will subsequently be converted to Mpeg prior the burn process.

To give you some pointers, read my guide to Mpeg from the link below.
Maybe you could post your Mpeg properties

[dcdowden]

I also have been having problems with VSX3 crashing while either doing a preview, navigating around the project using the scrubber, or trying to render the project to a video file. My project is a simple 11 minute slideshow with simple transitions, some pan and zoom functions and background audio music. VSX3 must have crashed on me at least a dozen times. I finally got it to complete rendering the show to a video file and I discovered a very annoying series of Pops in the audio track. So I finally gave up and went back to VSX2. This is how I got to Ulead VideoStudio in the first place after I got sick of all the problems with Pinnacle and Roxio Media Creator. I tried downloading and installing 'patch2' for VSX3 but it did not seem to help. Today I downloaded and installed the (200MB) SmartSound patch and so far it seems to have fixed the stability problems I was having with navigating around using the scrubber and using the preview function. I haven't tried to render the project yet, but I will check that out as well.
I am now using VSX3 13.6.2.21 after applying the patches and I am running on Windows XP SP3. I am just doing 16:9 DVD format - no HD.
Doug

[Black Lab]

My project is a simple 11 minute slideshow with simple transitions, some pan and zoom functions and background audio music.

What are the propertes of the video and audio clips? What transitions? Answers to these could be the key.

[Trevor Andrew]

I also have been having problems with VSX3 crashing while either doing a preview, navigating around the project using the scrubber, or trying to render the project to a video file. My project is a simple 11 minute slideshow with simple transitions, some pan and zoom functions and background audio music. VSX3 must have crashed on me at least a dozen times. I finally got it to complete rendering the show to a video file and I discovered a very annoying series of Pops in the audio track. So I finally gave up and went back to VSX2. This is how I got to Ulead VideoStudio in the first place after I got sick of all the problems with Pinnacle and Roxio Media Creator. I tried downloading and installing 'patch2' for VSX3 but it did not seem to help. Today I downloaded and installed the (200MB) SmartSound patch and so far it seems to have fixed the stability problems I was having with navigating around using the scrubber and using the preview function. I haven't tried to render the project yet, but I will check that out as well.
I am now using VSX3 13.6.2.21 after applying the patches and I am running on Windows XP SP3. I am just doing 16:9 DVD format - no HD.
Doug

Hi Doug
Thanks for the info, I'm sure others will find it interesting.

Were you using 'Auto Music' for the slide show?
When you said crash, did you get any reports of the failure or did VS simply disapear from the desktop?

[dcdowden]

Well I tried to render the video and VSX3 crashed on the first attempt. This video is just 11 minutes long with about 150 jpeg pictures and some music selections on the audio track with simple transitions and a few pan and zoom effects. So I rebooted the computer to make sure I had a fresh start and I installed the patch related to the DB compatibility issue with Paintshop which I had not done before because I don't use Paintshop. After that I was able to render the video as a DVD 16:9 NTSC mpeg file. The good news is that the annoying popping on the audio is gone - presumably from the smartsound fix which I installed yesterday. So I think I might try to use VSX3 again for the next project. However, after redoing the current project in VSX2 I think I will just finish it there for now. I do like the user interface layout of VSX3 better and I do like some of the new BlueFX effects, but I have now realized that they did take away the Audio view of the timeline in VSX3 which I have found handy with audio editing in the past. Does anyone know if that is still available in some form in VSX3? Of course it is still a nuisance to have to use MovieFactory 7 to create DVD's, but at least it is familiar and works well for me.
Thanks,
Doug

[Ron P.]

Audio View in earlier versions is Sound Mixer in VS X3. Click on the musical note icon above the timeline.

[Trevor Andrew]

Hi Doug

I have had problems in the past using Jpeg images using the encoding mode set to ‘progressive’.
Using Baseline gave no problems.
Right click an image, select properties, Jpeg tab.

[dcdowden]

Thanks - I thought for sure I had checked out soundmixer looking for the audio wave view and such, but it is there although VSX3 has hung on me a couple times when I try to move around the project in that mode. Looks like I am back to VSX2.

I checked my jpegs and they show 'baseline' encoding. Although I wouldn't know how to change that because when I right click on the image it lets me look at the properties but not change them.
Thanks again,
Doug

[grod777]

Just wanted to chime in. I have been having problems with Video Studio 10+ and now Video Studio x3 crashing while rendering. I am using .mov clips from my Kodak Playsport. I installed VS x3 thinking it would resolve the issue but did not. I have noticed that when I convert the files to mp4 it renders just fine. I know that VS supports .mov files so it must be something with the way the Playsport creates them. I also have had a similar problem with Roxio where there is no audio on the clip even before rendering and again converting to mp4 works fine. My assumption is that since this is a fairly new camera the software that is currently being sold has problems with the way the .mov files are created with the Playsport.
If there is some setting I can change to make it work without converting please let me me (us) know. Otherwise I hope software manufactures are aware and are working on this as I should not have to convert files to something else for it to work.

[Trevor Andrew]

Hi

There has been an issue with X3 and Quick Times latest version.
The fix is to uninstall and re-install an earlier version, try the version that came with VS 10.
Please view this post:-

http://forum.corel.com/EN/viewtopic.php ... ll#p201634

[grod777]

Will the older version of quicktime reinstall these?
Apple Application Support
Apple Software Update