VS 8 8.01 Patch

Moderator: Ken Berry

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ramblreb
Posts: 11
Joined: Mon Dec 20, 2004 8:13 pm

VS 8 8.01 Patch

Post by ramblreb »

I know this has been talked about a lot here and at the old site, but I have searched both and have not found the solution to the problem yet. I downloaded VS 8, paid for it and installed it today. Downloaded the correct patch for VS 8 and get the same message that the patch can not find VS 8 installed on my computer. I did not upgrade, this is the first version of VideoStudio I have ever installed or owned. Any sugestions or do I have to wait till Jan 5th to call support?
gordonwd
Posts: 120
Joined: Thu Dec 16, 2004 9:15 pm

Post by gordonwd »

Have you actually run VS8, without the patch, yet? Maybe there is a registry entry that is not created until you run it. Just a thought.
fx_man

Post by fx_man »

I have the exact same issue and have run the software.
ramblreb
Posts: 11
Joined: Mon Dec 20, 2004 8:13 pm

Post by ramblreb »

I have also run the software so they havent fixed the patch bug yet.
Vector

Any resolution yet

Post by Vector »

I just installed Video Studio and tried to patch it with the same results described above.
ramblreb
Posts: 11
Joined: Mon Dec 20, 2004 8:13 pm

Post by ramblreb »

I had to call Ulead to get this fixed, they sent me to an ftp server to download the fixed version
Vector

Post by Vector »

...and I'm guessing that was far enough in the past that you don't happen to have the link anymore, right?

Thanks for the info. I've opened a request for help with Customer Support as well.
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