your display environment does not support protected content

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steamwalker
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your display environment does not support protected content

Post by steamwalker »

I just bought a Bluray drive from my computer which I haven't received yet (ordered it online). I have been using another DVD program to play DVDs without issue but decided to go ahead and buy WinDVD because it was cheaper than trying to upgrade the other program to play BD.

After installing WinDVD, when I try playing any DVD using WinDVD, I get the message that "your display environment does not support protected content". I can play that DVD fine in the other DVD program. Again, I haven't even got my BD drive nor do I own any BDs and I am only trying to play DVDs at this point.

Also (if related), on the WinDVD program start screen, shouldn't there be a DVD logo along with the logos for Bluray that represent the enabled features? Mine just has five icons representing AVCHD, AVCREC, Bluray, BDLive & Bonus View. Or am I just being paranoid?
nepenthe
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Monitor/Display Make & Model: NEC MultiSync EA192M
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Re: your display environment does not support protected cont

Post by nepenthe »

This may be an HDCP noncompliant monitor issue. HDCP (High Definition Content Protection) compliance will usually appear in the specifications: DVI (HDCP Compliant). So check your monitor's specs at the manufacturer's website. If the monitor isn't HDCP compliant, you must seriously consider replacing it.
nepenthe
Posts: 51
Joined: Sun May 02, 2010 12:55 am
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte GA-P55A-UD3P
processor: i-7 860
ram: 16 GB
Video Card: Gigabyte GeForce GTX 470 SOC
sound_card: onboard Realtec audio
Hard_Drive_Capacity: 600 GB
Monitor/Display Make & Model: NEC MultiSync EA192M
Location: Portland, OR (USA)

Re: your display environment does not support protected cont

Post by nepenthe »

Addendum - I posted an earlier reply, raising the question of an HDCP non-compliant monitor. I should add that HDCP actually refers to High Definition Digital Content Protection, which controls your DVI monitor cabling. However, you may still be able to view content if your graphics processor card has a VGA port and you can run analog VGA cabling to your monitor. I suppose that defeats the purpose of high definition video, but is a possible interim workaround pending monitor replacement.
sjj1805
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Re: your display environment does not support protected cont

Post by sjj1805 »

steamwalker
Posts: 3
Joined: Sun Apr 18, 2010 9:24 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS M4A77TD
processor: AMD Phenom II X4 965 Black Edition Deneb 3.4GHz
ram: 4GB
Video Card: BFG Tech GeForce GTX 260 OCX
sound_card: Integrated
Hard_Drive_Capacity: 2TB

Re: your display environment does not support protected cont

Post by steamwalker »

I was able to solve my issue but using the VGA cable instead of the DVI. I did buy a new monitor so I am back to DVI/HDMI now. Issue was WinDVD for some reason won't allow even regular DVDs to play without a HDCP supported digital connection whereas the other software would.
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