PSP X2 won't launch

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sincityres
Posts: 1
Joined: Sun Apr 11, 2010 9:16 pm
operating_system: Windows XP Home
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: ASUSTeK Computer INC. Stingray 1.xx
processor: 2.60 gigahertz Intel Pentium 4
ram: 1536
Video Card: RADEON 9250
sound_card: Sony SDM-V72W
Hard_Drive_Capacity: 120 GB

PSP X2 won't launch

Post by sincityres »

Bought a new camera and it came with Paint Shop Pro Photo X2. I've installed & uninstalled & then re-installed. When I try to launch, this error message comes up: Could not load command library 'CMDBASE1'. Unable to retrieve command 'Eyedropper'. The library could not be found, or the associated resources could not be found, or versions did not match.

Any suggestions? I've searched Corel's knowledge base & this forum for answers but unable to find any.
sjj1805
Posts: 14383
Joined: Wed Jan 26, 2005 7:20 am
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Equium P200-178
processor: Intel Pentium Dual-Core Processor T2080
ram: 2 GB
Video Card: Intel 945 Express
sound_card: Intel GMA 950
Hard_Drive_Capacity: 1160 GB
Location: Birmingham UK

Re: PSP X2 won't launch

Post by sjj1805 »

Try this:
1. Uninstall PSP X2
2. Try doing an installation using what is termed a clean installation of Windows.

On the [Start] Menu - Run type
MSCONFIG
now untick Load System Services
untick Load Startup Items
Make sure that use original boot configuration IS ticked.

Restart the computer and try and install the software again.
When you have finished you need to return the computer back to its normal state by reversing the above changes made to MSCONFIG
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