X2 crash rendering video

Moderator: Ken Berry

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scubamut
Posts: 10
Joined: Mon Mar 29, 2010 1:36 am
operating_system: Vista Ultimate
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Asus M4A785TD-V EVO
processor: AMD Phenom II x64 965
ram: 6GB
Video Card: Onboard
sound_card: Onboard
Hard_Drive_Capacity: 1.2TB
Location: Johannesburg

X2 crash rendering video

Post by scubamut »

Newbie problem: X2 crashes trying to render video

Problem signature:
Problem Event Name: APPCRASH
Application Name: vstudio.exe
Application Version: 12.0.0.0
Application Timestamp: 48490238
Fault Module Name: StackHash_cc57
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03824
Exception Code: c0000374
Exception Offset: 000ab0bf
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
Additional Information 1: cc57
Additional Information 2: 2f94d6cd8f7a950a7914aa0966c19aa2
Additional Information 3: 5e22
Additional Information 4: e42e6da12c29cc6c54b091850d88ff55

I think it's got to do with the Visual C++ library being used - I am using Vista x64 and VS seems to be using 32 bit VC DLLs ( specifically msvcr80.dll).

Does anyone have any ideas for me to try?
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Ken Berry
Site Admin
Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Post by Ken Berry »

Welcome to the Forums! :lol:

The problem is that you have told us nothing about the properties of the video you are trying to render, or what editing you have done to it. Moreover, you have not filled in your Profile, so we have no idea of your system set-up.

VS was not specifically written with a 64 bit mode. However, there are quite a few users of Vista and Windows 7 64 bit who seem to have managed to edit and render their videos. So hopefully one or more of those might come along with suggestions.

In the meantime, anything more you can tell us about your video, editing and computer set-up would be extremely useful.
Ken Berry
scubamut
Posts: 10
Joined: Mon Mar 29, 2010 1:36 am
operating_system: Vista Ultimate
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Asus M4A785TD-V EVO
processor: AMD Phenom II x64 965
ram: 6GB
Video Card: Onboard
sound_card: Onboard
Hard_Drive_Capacity: 1.2TB
Location: Johannesburg

Post by scubamut »

Sorry, don't know why my profile didn't show my system cofig which I thought I had provided.... I have now made sure it's in my profile :!:

Video source is AVC/AC3 in AVI container.

After much trial-and-error, I discovered that the problem was with the audio format. VS showed audio as "unknown format". Changing the source audio format to PCM solved the problem. The msvcr80.dll crash I was getting occasionally appears to have been a red herring.
Dave
VS Pro X2; M4A785TD-V EVO; AMD Phenom II x64 965; 6GB
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