Pan and Zoom problem - goes crazy if I make changes.

[billseifert]

I have used the past 4 versions of VideoStudio because I just LOVE this product. It is by far the best and most stable video editing software with all the features implemented so well and logical, as if they had asked me how I wanted it to work before they designed it. But there are a couple of things that litterally "bug" me. I keep thinking it is a bug, but every next version I buy, the problem returns.

Has anyone experienced the following and solved it?: When I go back to my photo show to make final adjustments to most anything in the pan and zoom details and then go test it, most often the pan and zoom goes crazy. That is, it zooms to the wrong point and/or the pan starts too far off the edge of the photo, starts off paning tooslow and then speeds up to catch up. Most everything I do, short of saving and getting out of and back into VideoStudio, will correct it. I have been able to correct it at times if I go through several images including some before and after the image where I made the last adjustment of pan and zoom. By that I mean I open up each photo and step through each of the pan and zoom details details, including clicking on the transitions, in order. If too many changes were made in several images, I usually HAVE to get out and back into VideoStudio to correct it. If I do, I have to wait for the save of the file befoe it closes and the offer to report the problem to Microsoft. Then I go back into VideoStudio to reload the photo file, click on whether I want to use the file saved by VideoStudio, and wait for the load to finish. This is really laborious - and so irritating because it takes so much time - as it may happen dozens of times before I'm finished making the final adjustments before creating the file for burning.

I sure hope others have seen this. Please help solve this for me.

[Trevor Andrew]

Hi Bill

Welcome to the forum

As you have used the last 4 versions, can we assume you are now using X3?
Have you tried using one of the older versions to see if you get similar problems?

Does this problem exist when the project is rendered to a video file. Or is it just related to project playback?

Have you manually installed Direct X from the link at the top of this forum, manually installing has fixed some problems for Video Studio¡K¡K¡K

[Black Lab]

And please fill in your systems specs, as this can make a difference in some of the things you describe.

In fact, please read the following and provide the requested info:
http://forum.corel.com/EN/viewtopic.php?t=8959

[billseifert]

I did not know the answers to those spec questions that I left blank. I bought this PC years ago without clear knowledge of what was installed. I just used what it had and presumed my HP Pavilion Media Center PC had all I needed for VideoStudio to work well.

Is there any place that describes how to find the answers to the spec questions?

[billseifert]

(I could not figure out how to attach my reply to my posted problem and your response.)

I now am using X3.

I am fairly sure the problem does not exist in any renderings. I only see it when playing back the project and I fix it by getting out and into VideoStudio, as a last resort, before rendering. Sometimes I can fix it by stepping through each frame set in each pan and zoom'd photo series and their transitions.

I went to your link for DirectX and installed it. I'll have to use VideoStudio for a while to see if the problem returns ,which is sooner or later as I make adjustments to previous pan and zoom settings. I'll post my conclusions soon.

Thanks.

[Ken Berry]

As for your system specs, I use a free product called BelArc Adviser, which analyses your system and comes back with just about more information than you ever wanted to know! I don't have a URL for it, but a simple Google search will find it...

[billseifert]

I encountered the same problem after updating DirectX.

It only happens when I change one or more pan-and-zoom frames within a photo that I previously had set. In this case, instead of zooming to the particular point I chose, it went off in the opposite direction far from where I set it. Then the panning gets wierd. It starts well off of the edge of the photo, slowing starts to move, and then speeds up to and overshoots the other end of the panorama I was using.

This time (versus getting out of VideoStudio and back in again) I merely stepped through each of the photos and frames within each, plus the transitions in the series of photos in the area where the problem appeared. Saved it.

I went back to the prior photo in that series, played it from there, and see the problem went away, as always. Sometimes I don't find the series as any of them can affect playing any part of the show. Then I must get out and back in to remove the problem, so the correct parameters are being recorded. It's just that something gets out of synch and has to be reset as described above. I've had this problem from V10 on and until now I presumed it was a bug. But it continues with each update, to my disappointment each time.

[Black Lab]

Again, knowing what we are dealing with would help greatly. Please read the thread I linked to earlier.

[billseifert]

I updated my profile. Was it not sufficient? I used BeLarc Advisor as someone recommended.

[Black Lab]

Did you read the thread? It asks for info about your project's properties and clip's properties, as well as other things. Things that may have to do with your problem. Without more specific info we can only guess.

[billseifert]

I gave my profile.

Describe your problem: I described my problem


Properties of your source files, including video, audio, image files (format, file size, where did you get it?): my source files are about 10 MB JPG photos stored from my Canon camera or stitched photos using Autopano Pro software.

What devices are involved and their mode of connection?: no devices involved.

Project Properties (important):

Output format (file, DVD, VCD, SVCD): have not created any output files at the point of problem

Output Properties (cogwheel in lower left of burn screen): output properties not yet apply at this stage except 16X9 format


Posted: Fri Nov 25, 2005 11:24 am Post subject: PLEASE READ THIS FIRST BEFORE POSTING!!!

--------------------------------------------------------------------------------

Before asking questions in this forum, have you checked everything in the USER MANUAL and Readme of the program?
Also, please look in the Corel Knowledge Base. Then use Search because someone may have already asked the same question.

If you have not already done so, click on Profile in the forum header and fill in the fields titled:
Operating System:
Motherboard:
Graphic Card:
Sound Card:
Processor:
Hard Disk Drive:
Memory:

For problems not covered, please use this copyable format in posting your questions:

SUBJECT: Please use a subject that describes your exact problem

Describe your problem:

Properties of your source files, including video, audio, image files (format, file size, where did you get it?):

What devices are involved and their mode of connection?:

Project Properties (important): 361KB, 18 minutes, NTSC drop frame 29.97 fps, MPEG files, 24 bits, 720X480 29.97 fps, lower field first,DVD-NTSC 16:9, Video data rate Variable 8000 max, LPCM audio 48000 Hz Stereo

Output format (file, DVD, VCD, SVCD):

Output Properties (cogwheel in lower left of burn screen):

PAL or NTSC: NTSC

Error Codes (if any): no error codes unless I "X "out of video studio and where I get the usual microsoft window asking to collect data on problem.

Product Version: e.g. VS10 or VS11+: VS 13. and 12, and 11, and 10

No, what else did I leave out?

Bill

[Trevor Andrew]

Hi Bill

From what I can read into your replies¡K.Your project contains images only, there is no video content, so you are creating a slide show/movie. Is that correct.?
And you intend to burn the slide show to DVD.

Project Playback

This can be a little poor and may not represent the quality of the final rendered movie.
The more editing features you use the worse project playback may become.
You may be best to render the project to a video file.
Share Create Video File¡X NTSC DVD, this will create an Mpeg of your project, does this play ok on your media players.

Jpeg Images

This is something I would check¡K¡K¡K.
I have had problems in the past with Jpeg images saved to ¡¥Progressive mode¡¦, causing poor playback and sometimes crashing VS.
Using ¡¥Baseline¡¦ seemed to cure my problem.
How do you tell¡K¡K¡K
Right click an image and select properties, select the Jpeg Tab-view the encoding mode.

If you find you have a mix of image encoding modes, it may be best to run 2 short trial projects using the various images.

The images direct from the canon camera are probably Baseline, ( I have a 30D) the images made with Autopano may be different.
Please note not all users complain about Progressive type images.
¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K¡K..
I also asked if you had the same problems using the earlier versions of Video Studio, just to rule out a specific version.

[billseifert]

Yes, I use mostly images with video clips just once in a while for creating DVD shows.

The playback is not affected in any other way, but the pan and zoom gets screwed up as it does not zoom to the spot intended, but rather goes to another point far from intended in the photo. Panning overshoots past the photo edge and varies in speed a lot. Getting completely out of VS and back in corrects the problem and playback is then totally normal. And problem comes back again if I further edit the pan and zoom parameters, causing me to go through this corrective process almost every time.

All photos, single or stitched, are in "Base line" when looking at VS properties for each photo.

I had mentioned before that all VS versions I've had, 10 through X3, have the same problem. I kept thinking that surely the designers would fix this, and now realize that there is something in my system that causes this.

I have finally contacted you, desperate for help.

Bill

[Trevor Andrew]

Hi Bill

I have to agree that it does seem more likely that it is PC related rather than a direct Video Studio fault.
Saying that, have you done a clean install of all your video studio products.
This involves uninstalling the programs and then removing/deleting files that were not removed with the uninstall.
Details of how to clean install can be found on the Corel Knowledge base.

Other than that I am a little lost in what best to advise.

I assume you are customising the Pan & Zoom correctly, not that you can go wrong. (just me thinking out loud)

There are several supporting software that Video Studio needs

Quick Time for audio
'Indeo' for running style templates, maybe Pan & Zoom falls into this category
You should find these on the install discs under utilities, but would normally be installed during the program install.

Direct X from the forum link, this is a three part install, download, extract files, install files.

I am willing to look at your VSP¡¦s and the Pan & Zoom you set, but doubt if I will find anything astray. E-Mail a VSP.
What size are your images in pixels....

Not much time though as I am on holiday for 2 weeks from Monday¡K.

[billseifert]

I responded below preceded by ******

I have to agree that it does seem more likely that it is PC related rather than a direct Video Studio fault.
Saying that, have you done a clean install of all your video studio products.
This involves uninstalling the programs and then removing/deleting files that were not removed with the uninstall.
Details of how to clean install can be found on the Corel Knowledge base.

Other than that I am a little lost in what best to advise.

******I have not had the guts to remove previous versions of VS as I was concerned that I could not be able to open and rework any of my previous 150 half-hour DVD shows if later VS versions touched those files. Perhaps there are conflicts on the PC due to all those versions residing on my PC. But I seem to remember that Version 10 all by itself already presented me with the problem without other VS products installed.
******
I assume you are customising the Pan & Zoom correctly, not that you can go wrong. (just me thinking out loud)

There are several supporting software that Video Studio needs

****I think I'm doing it properly. Anyway, it always works correctly as desired if the problem appears as I adjust the pan and zooms before publishing, but only after getting out and back into VS. So I'm convinced the VSP files are always correct. It's just that VS gets into a funny state where it can't link the newly corrected pan and zoom parameters unless I get out of VS and back in again. I've tried opening new projects (without leaving VS first) and older ones, then back to the troublesome one. Turns out, the problem continues on the others too. Only getting out and back into VS corrects it.
****

Quick Time for audio
'Indeo' for running style templates, maybe Pan & Zoom falls into this category
You should find these on the install discs under utilities, but would normally be installed during the program install.

****I should try this, but all suggestions don't seem to make sense because of my getting out and back into VS that clears the problem. But that is such an exasperation thing to do again and again until I've adjusted many dozens of pan and zooms in a show of say 500 photos. This product is so good in most all respects, but this problem is enough for me to abandon it and try another product. But no other product has done so well as this, so how could I switch?
****

Direct X from the forum link, this is a three part install, download, extract files, install files.

****I'm sure I did this correctly with no improvement.

I am willing to look at your VSP¡¦s and the Pan & Zoom you set, but doubt if I will find anything astray. E-Mail a VSP.
What size are your images in pixels....

****I can't see how that would help as my VSP is correct each time after getting out and back into VS which resolves the problem. My stitched photos vary from 1 to many dozen MB. My single photos are about a half MB.
****

Not much time though as I am on holiday for 2 weeks from Monday¡K.

****Have a good one. Is it a trip to someplace exciting?

****Thanks for your time, Bill