Diagnosing Import Hangs

zforray · Post by **zforray** » Sun Feb 28, 2010 10:59 pm

I have 3-DVD's recently create on some kind of video mixing board. The DVD info/label says SONY_DVD_RECORDER_VOLUME ISO 9660, UDF 1.02. The video is from a 2-camera mix straight to this device.

The attributes are kinda strange (352x480, interlaced, MPEG2).

All attempts to import into VSX3 results in a hang. It gets to 60% and just sits there. After 20-minutes on my first attempt, I killed it via Task Manager (not other way).

This is on Windows 7 Home Premium x64.

As always, when Corel lets me down, I turned to another product (AVS Video Converter) which handled it just fine.

So, what can I do to figure out what the problem is? I had hopes that VSX3 improved the import process/function (been here before with VSX2).

mitchell65 · Post by **mitchell65** » Mon Mar 01, 2010 11:20 am

As always, when Corel lets me down, I turned to another product (AVS Video Converter) which handled it just fine.

What did you convert to and can you successfully import this converted file to VS x3?

zforray · Post by **zforray** » Mon Mar 01, 2010 9:40 pm

mitchell65 wrote:
As always, when Corel lets me down, I turned to another product (AVS Video Converter) which handled it just fine.
What did you convert to and can you successfully import this converted file to VS x3?

Standard mpeg.

Yep. Imported them into VSX3 just fine. Played the clip all the way through.

Post by **Ken Berry** » Mon Mar 01, 2010 9:43 pm

That only answered half the question... What format did you convert it to? Please right click on one of the new files inside VS (either in the timeline or the library window) and copy ALL its Properties here...

zforray · Post by **zforray** » Mon Mar 01, 2010 9:49 pm

Ken Berry wrote:That only answered half the question... What format did you convert it to? Please right click on one of the new files inside VS (either in the timeline or the library window) and copy ALL its Properties here...

Sorry. Forgot that and just edited/updated my reply before you replied. mpg

zforray · Post by **zforray** » Mon Mar 01, 2010 9:55 pm

Ken Berry wrote:That only answered half the question... What format did you convert it to? Please right click on one of the new files inside VS (either in the timeline or the library window) and copy ALL its Properties here...

File Format: MPEG-2
File Size: 3,860,962 KB
Duration: 7362.362 seconds

Video Type: MPEG-2 Video
Total Frames: 220,650 frame(s)
Attributes: 24 bits 640x480 4:3
Frame Rate: 29.970 frames/sec
Data Rate: 4000 kbps

Audio Type: MPEG Audio Layer-2 Files
Total Samples: 324,680,180 Samples
Attributes: 44100 Hz 16-Bit Stereo
Layer: 2
Bit Rate: 224 kbps

Black Lab · Post by **Black Lab** » Mon Mar 01, 2010 10:14 pm

The attributes are kinda strange (352x480, interlaced, MPEG2).

I would reckon that this is what is causing problems in VS.

And why can the other program handle it? Because that is what it is designed for - AVS Video Converter.