I have just upgraded to MF4 from V3 (which was fine). It now keeps crashing when trying to customise the menus with the follwing errors:
Menu objects are overlapped. All objects will be reset to default."
That is followed by another error window containing.
"[SKD- Custom]you dead.... at fnSetMenuPage()" I emailed tech support who have said reinstall the program. But, I have now find another thread from three months ago for the same problem - and Ulead didn't offer a fix then. Clearly this is a bug in MF4 and it should be fixed or sale should be withdrawn. How can Ulead charge money for this when it doesn't work correctly? I have mailed them back saying the error continues and got no reply.
They need a fix or offers of refunds because this product is not fit for the purpose it was bought for. I have a lot of Ulead products but this really is a terrible product at the moment.
DVD moviefactory 4 not fit for release - refunds?
-
heinz-oz
If it was a problem with the software, how come there are people out there actually using it with success.-
keithm
Sorry to disagree but if it isn't the software how come more than one person is having the problem? It has to be a bug in the software. I also get 'can't write to memory' errors and other peole have that too. Maybe it's a certain processor/operating system bug but if Ulead don't investigate it - it won't get fixed.
My system is rock solid and I also have Mediastudio pro 6.5, Photo impact 8, Cool 3D, MF 2 and 3 (in the past), so you see I am a supporter of their software.
My system is rock solid and I also have Mediastudio pro 6.5, Photo impact 8, Cool 3D, MF 2 and 3 (in the past), so you see I am a supporter of their software.
-
MikeGunter
-
keithm
It doesn't matter how good the software is - it's no use if it crashes! It would be like having a car with nice seats but the brakes don't work..
As it stands on my system (and others in this forum) MF4 is unusable - period. If Ulead won't investiage the problem then it's not fit for the purpose it was bought for. I can't see any defense for this if other peole are having problems too.
Great if it works for you: but I am an IT professional and video is my hobby. I know computers pretty much inside out and all my pc's work very well, but MF4 doesn't.
Maybe some one will have a good suggestion for fixing the problem instead of having a go at me for bringing it up?
As it stands on my system (and others in this forum) MF4 is unusable - period. If Ulead won't investiage the problem then it's not fit for the purpose it was bought for. I can't see any defense for this if other peole are having problems too.
Great if it works for you: but I am an IT professional and video is my hobby. I know computers pretty much inside out and all my pc's work very well, but MF4 doesn't.
Maybe some one will have a good suggestion for fixing the problem instead of having a go at me for bringing it up?
-
hhatkin
Re: DVD moviefactory 4 not fit for release - refunds?
I have a thread protesting against your second message and can confirm that I also receive the first one.keithm wrote:Menu objects are overlapped. All objects will be reset to default."
That is followed by another error window containing.
"[SKD- Custom]you dead.... at fnSetMenuPage()"
Ulead have replied agreeing that the wording of the messages is unacceptable and offering as a solution to the errors occurring a full uninstall and reinstall.
-
MikeGunter
Hum,keithm wrote:It doesn't matter how good the software is - it's no use if it crashes! It would be like having a car with nice seats but the brakes don't work..
As it stands on my system (and others in this forum) MF4 is unusable - period. If Ulead won't investiage the problem then it's not fit for the purpose it was bought for. I can't see any defense for this if other peole are having problems too.
Great if it works for you: but I am an IT professional and video is my hobby. I know computers pretty much inside out and all my pc's work very well, but MF4 doesn't.
Maybe some one will have a good suggestion for fixing the problem instead of having a go at me for bringing it up?
Maybe it would have helped if I said, good people sometimes have trouble with good software.
Your analogy with the car should be more like, the car has nice seats and the driver doesn't know where the brakes are.
One suggestion is to look at a number of the posts that have indicated a real problem with TSR software that makes the DVD drive a *writable* hard drive. Nero is a big culprit there, but there are others.
Some TSRs hold on to resources necessary to the tasks that DVDMF needs. You should be able to see what resources are being used. DVDMF4 is a bit bloated, it does perhaps too much.
Re-installation of software is usually nothing more than trying to put certain priorities of drivers and loadable libraries in a specific and necessary order. If you have software, hardware, virus protection, that interfers with the drivers that are necessary to the software, you will never have a pleasant experience.
Some software that one can't give up - say, perhaps, Nero - and all of its components - will likely mean that MF won't and can't work in that system. (It is unfair to call out Nero. My guess is that it can be installed [behind] MF and work fine.)
I generally cringe when I hear folks bring up their IT experience. I don't know quite what to say to put things into perspective. I began working some 35 years ago inside a computer nearly as big as a city block. The last computer I had before I retired from government service was made by Cray.
Of course, it didn't have a DVD burner.
Mike
-
FFMan
see my post 'Is it just me' from a few days prior to yours.
I also am most unhappy, multiple bugs, though most appear trivial compared to some of the nightmares people are having here. However, the bugs I encounter lead me to believe it was indequately tested, and 2 features I used to use are no longer available, or have moved to the Pro version. Some upgrade that was ! Pay more get less.
I've been looking around for netter/different products as I've had it with Ulead, I'm voting with my feet.
I also am most unhappy, multiple bugs, though most appear trivial compared to some of the nightmares people are having here. However, the bugs I encounter lead me to believe it was indequately tested, and 2 features I used to use are no longer available, or have moved to the Pro version. Some upgrade that was ! Pay more get less.
I've been looking around for netter/different products as I've had it with Ulead, I'm voting with my feet.
-
keithm
The analogy with the car was it doesn't matter how many nice features it has - if it crashes (no brakes!) it's not a lot of use 
I only said I work in IT (and remember I didn't say it at the start of the thread) because it winds me up when people think it's the person's fault when things crash. I know my pc's work fine, and as other's have had problems, I'm pretty sure MF4 is at fault. Only the software industry can get away with releasing faulty products. Coz lets be fair: if you bought a music cd or a DVD and it didn't work properly you would expect a working replacement or your money back.
I don't mind odd bugs, but when the program crashes every time I try to customise the template it really is useless. For a long time there was a major bug in mediastudio pro, there was bad flickering when creating mpeg 2 video. It took ages for Ulead to fix it and indeed for a long time they wouldn't admit to the problem.
If they say MF4 will be patched - soon, then great. But if it's not patched I ain't happy having spent money that I might aswell flushed down the toilet..
The reinstalling thing is pointless unless you have installed something else afterwards (that might hace overwritten some dll's etc) or you susspect a crash has corrupted some files. If the program has an issue with something on your system it will always have that issue unless it is patched.
I like Ulead, hence the loyality with Movie factory - but would you be happy to throw money down the toilet?
I only said I work in IT (and remember I didn't say it at the start of the thread) because it winds me up when people think it's the person's fault when things crash. I know my pc's work fine, and as other's have had problems, I'm pretty sure MF4 is at fault. Only the software industry can get away with releasing faulty products. Coz lets be fair: if you bought a music cd or a DVD and it didn't work properly you would expect a working replacement or your money back.
I don't mind odd bugs, but when the program crashes every time I try to customise the template it really is useless. For a long time there was a major bug in mediastudio pro, there was bad flickering when creating mpeg 2 video. It took ages for Ulead to fix it and indeed for a long time they wouldn't admit to the problem.
If they say MF4 will be patched - soon, then great. But if it's not patched I ain't happy having spent money that I might aswell flushed down the toilet..
The reinstalling thing is pointless unless you have installed something else afterwards (that might hace overwritten some dll's etc) or you susspect a crash has corrupted some files. If the program has an issue with something on your system it will always have that issue unless it is patched.
I like Ulead, hence the loyality with Movie factory - but would you be happy to throw money down the toilet?
-
brassy1
MV4-error
Not really sure why you are getting the error or errors. Maybe just maybe the software you received or downloaded is defective. (It can happen) If some are having no problem at all it "may" be a possibility. Also if you are running XP with SP-2 there can be many quirks or things that need to to be done so it will run correctly. XP-2 is very tricky I have had difficulties with some programs and have found that XP with SP-2 has been the reason. Compatibility, signed driver, or even the order in which programs are installed, etc,,etc,, just a thought maybe it will help solve your issue good luck!
-
Masami
The problem with the analogy is that it doesn't quite work right. It's like having a nice car, and putting in a nice engine, only in some cars the brakes and the brake fluid pipes don't line up. It's the combination that's the problem (that being said, it's still the responsibility of the engine makers)
I don't have any experience with that second error but the first error happens if you overlap two of the menu buttons. If you don't do that, you won't get the message and (if I understand what you said correctly) you won't get the second one.
I don't have any experience with that second error but the first error happens if you overlap two of the menu buttons. If you don't do that, you won't get the message and (if I understand what you said correctly) you won't get the second one.
-
keithm
running windows 2000. I get the overlap error as soon as I try to change the icons - so I don't get a choice. Then the second error starts.
I know others have reported the overlap error in this forum so I think it's that that Ulead need to investigate - it might even be down to monitor resolution, who knows!
I know others have reported the overlap error in this forum so I think it's that that Ulead need to investigate - it might even be down to monitor resolution, who knows!
-
keithm
-
jcc
keithm,
I found that I was able to get around the overlap problem by recreating the project from the MPG files. In my case it was an MF3 project which I was importing to MF4, but it would be worth a try.
Create a new project and then load the MPG files with the Add Media/Add Video Files selection.
Good Luck
I found that I was able to get around the overlap problem by recreating the project from the MPG files. In my case it was an MF3 project which I was importing to MF4, but it would be worth a try.
Create a new project and then load the MPG files with the Add Media/Add Video Files selection.
Good Luck
-
keithm
Thanks for the response. It is a new project with new mpeg files. I wonder if most of the people using MF4 are using the full version rather than the uprade. Maybe it's files left over from MF3 causing the errors. The trouble is I have Ulead Mediastuidio Pro on my system and I have to be careful when replacing or removing files as it messes that up.