PSP X3 Bug: Can't open at all now on Vista

df · Post by df » Tue Feb 23, 2010 8:36 pm

I've got it running on my two W7 computers but it just refuses to open at all on Vista. No splash screen, no nothing.

I'm running Windows Vista Home Basic Service Pack 2
3.33Ghz processor (single core)
2Gb of RAM
8.95gb of free disk space on my hard drive
ATI Radeon X550 Series video card
Total available graphics memory 1019 MB

I've tried uninstalling and reinstalling, tried the Cleanup Tool to uninstall then restart and reinstall. I'm really getting sick of it. It was just crashing all of the time before now it won't open at all. If I have the Task manager open it shows up as a process for a few seconds then disappears, but never shows up as a running program.

Any ideas?

PS, turning off the mediacataloger doesn't help either.

sjj1805 · Post by **sjj1805** » Wed Feb 24, 2010 3:04 am

See if anything here helps....
Troubleshooting your computer

df · Post by df » Thu Feb 25, 2010 4:27 am

Unfortunately the only thing that looks like a clue is Registry Mechanic. It's found a whole bunch of registry keys wrong with Corel PSP X3. There's a few other things wrong as well but good grief why sooooo many entries for X3? I mean, I've just installed it after uninstalling with the cleanup tool and restarting so you'd think that it would install properly.

The only thing I don't turn off is my firewall, maybe I should try reinstalling with that down. I don't relish the thought of doing that though and seeing as a disk install shouldn't need the internet I'd think that a download version wouldn't need it either.

Dan

df · Post by df » Thu Feb 25, 2010 5:51 pm

I uninstalled Registry Mechanic and used my usual CCleaner.exe to look at the problems with my registry. One glaring inconsistency is a missing startup file, CorelIOMonitor.exe. Can anyone look into your C:\Program Files\Corel\Corel PaintShop Photo Pro\X3\PSPClassic folder (or where ever you have X3 installed) and tell me if CorelIOMonitor.exe is on your computer? I don't have it on all 3 of my computers but the Vista computer is the only one that won't start.

Thanks

sjj1805 · Post by **sjj1805** » Fri Feb 26, 2010 1:19 am

Windows XP Pro SP3

Post by **Ron P.** » Fri Feb 26, 2010 1:50 am

Windows Vista HP

It's installed by PSPP X2:

Oddly, this is not on my XP HP SP3 machine..

sjj1805 · Post by **sjj1805** » Fri Feb 26, 2010 1:55 am

Ron,
My eyesight is not as good as it was but I think you are listing X2 not X3

Thread Title: PSP X3 Bug: Can't open at all now on Vista

Post by **Ron P.** » Fri Feb 26, 2010 2:05 am

I know that Steve, he will only have it if he has or had an earlier version of PSPP installed.

One thing that I also just discovered and pointed out that it is not present on my XP machine, which also has PSPP X2 installed. However checking the configuration utility, startup tab, (msconfig), it is found there, and the path should be: C:\Program Files\Corel\Paintshop Pro Photo X2\CorelIOMonitor.exe. Following that path, and the file on my machine is no longer there.

df · Post by df » Fri Feb 26, 2010 4:23 am

Thanks guys. I went into MSConfig after googling it (and it pointed to this forum) and that was basically the fix, take it out of MSConfig.

A while ago I had made it XP SP2 compatible and when I unchecked that (no forced compatibility at all) it's starting up again. Now it just crashes a lot. If I set the priority of the program to High or Real Time it doesn't... so far. It would be nice to leave the priority set without downloading a program, but that's also patching a problem that shouldn't be there. Kind of like boarding up a broken window rather than just buying the glass and doing it right.

Funny thing is, I set the compatibility to XP SP2 quite a while ago and have reinstalled the program at least 4 times since then, using the Corel Cleanup Tool as well, sometimes with an uninstall sometimes as an install. I've uninstalled using the installer file, as well as using add/remove programs in the control panel. Strikes me as odd.