Help for a Newbie

[josires]

Not technically savvy and definitely a newbie!

here goes...I have attached my camcorder and my transfer box and installed the software. When I try to import the video, two things:

1) No sound
2) Picture is garbled

My aim is to transfer my home videos to DVD, so it needs to be of fairly good quality. I am running MovieFactory 3 (just got it with the hardware), Windows XP.

Thanks for any help.

[heinz-oz]

What do you mean by 'transfer box'? More system spec's please and what are the peripherals? DV camcorder, VHS deck, what?