Problem with capture for VideoStudio Pro X3

[Vidwire]

I used Corel products before and love them so I came back to try the VideoStupio. I got the trial version cause I wanted to make sure the program was going to work first. I ran into a problem and was told to come here for assistance because of it being the trial version.

I tried a few days to search the board and online to see if I could find any info and maybe I over looked something mayne I didn't. But I hope someone can help me with this.

I wanted to hook up a dual DVD/VCR (Brand new, fresh from the box) to my PC so I could salvage some older VHS tapes onto my hard drive. I got it hooked up to my PC via Svideo and L,R,V (Yellow, White, Red) ports directly to my TV tuner card.

I have my cable TV line hooked separate to my tuner card as well.

When I use VS Pro X3 to capture video. I see and hear the TV through it just perfect. That part works fine for me.

The problem I have is this...

I got a somewhat recent movie to test this. It worked find with the old VCR I had till it died. That is why I bought the new Dual DVD/VCR player.
So I know the tape works fine.

But when I go to capture video from the VCR/DVD, I only hear sound and the sound is clear and perfect. I get no visual from the tape at all.

The settings list 2 sets of the Svideo and Composite, out of those four, only one will work and that is one of the Svideo ioptions.

I got all the wires hooked to the DVD/VCR in the right ports. I just can't see any footage.

I even tried saving a 30 sec clip and using another editing tool to see if I could see the footage but came up blank.

Is there something in the program settings that I need to change or is it a problem due to the version I have? Or is it how I got the dual DVD/VCR connected?

Any help on this matter would be greatly appreciated.

Thank you

[skier-hughes]

To output from svideo the player needs to be an svideo player, is it? Otherwise you'll need ot disconnect the svideo adn just use the yellow composite. I wouldn't have both connected anyway, that may be confusing matters.
Is the video a home recorded one, ie it doesn't have any copy protection on it?
You have the right settings re ntsc/pal to match the player and tape?
Is the tv connected to the same connections as the vcr or a different one? If different what if you connect to the same ones?