teleoma wrote:Hi Accolades,
Could you give me, all of us, the instructions Corel gave you to uninstall VSX3?
I cannot achieve a complete uninstallation of VSX3.
Thanks
Dear Mr/ Ms Barnes,
Thank you very much for your e-mail.
We are unable to generate an Activation Code for some reason. This may be due to the trial version that you installed. Kindly remove the trial version completely first following these instructions below:
1. Download and install the Microsoft Windows Clean Up utility. This will remove all registry keys associated with the VideoStudio 13.0 install process:
http://support.microsoft.com/default.as ... -us;290301
2. Run the Windows Clean Up utility; Click Start >> Programs >> Windows Install Clean Up. Highlight VideoStudio 13.0 from the list of products. Click Remove. Click Exit when done.
If an error occurs after clicking the remove button, just click Ok to ignore and exit the utility.
Windows 7!!!!!!
3. Delete the following folders/directories:
C:\Program Files\Corel\Corel VideoStudio 13\
On Windows 7:
¡E C:\Users\[username]\AppData\Roaming\Ulead Systems\Corel VideoStudio\13.0
4. Go to C:\Program Files\InstallShield Installation Information\ and delete the {F0FDF9C9-1DDC-401F-B638-36F1CAE8A875} folder.
Go to C:\Program Files (x86)\InstallShield Installation Information\ and delete the {F0FDF9C9-1DDC-401F-B638-36F1CAE8A875} folder
5. Go to Start >> Run and then type: regedit
6. Hit "OK" to launch Regedit window.
7. Go to "My Computer\HKEY_CURRENT_USER\Software\Ulead Systems\Corel VideoStudio"; delete the folder "13.0"
8. Go to "My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Ulead Systems\Corel VideoStudio"; delete the folder "13.0"
9. Close the Regedit.
10. Clean up temporary files and Recycle Bin by launching the Disk Cleanup from Start menu >> Programs >> Accessories >> System Tools >> Disk Cleanup.
Download the program from the link below and use this new download file to re-install the program then use the serial number I gave from my previous e-mail to complete the process.
http://www.corel.com/akdlm/6763/downloa ... Pro_PF.exe
Before downloading, please temporarily disable firewall, antivirus & spyware applications. If possible use a download application software that has resuming capability(ex. download accelerator). Please keep a copy of the download file for your future use.
Please do not hesitate to contact us for any further questions.
Kind regards,
Jill Kristy
Corel Customer Support