Where do I find my activation code for VS X2?

[ecbritz]

I wrote a previous posting saying that the serial number provided to me in my Confirmation email is rejected by my newly purchased VS X2 program when I enter this number as the activation code. No activation code was given in the "Confirmation of payment" email, to which one cannot respond. To which email address can I write where the appropriate person at Corel will attend to my problem and from whom I might perhaps get a workable activation code?

[sjj1805]

VideoStudio X3 ???
Your serial number does not work because that program does not yet exist!

[ecbritz]

Thanks very much for responding and sorry for my typing error! I mean VS X2 of course. My serial number does not work as an activation code, and there is no such code given in the Confirmation email. I can't find a User Guide for VS X2 on the internet or in the 3 downloaded VS X2 application files. One of the 3 files can't see VS X2 on my computer and won't install. How do I fix all this? Where do I turn in terms of the best email address to write to? Thanks for your appreciated help!

[sjj1805]

I think that what you might be attempting to do is activate a 30 day try before you buy version. Did they not give you a download link for the Full Version?

See your other post regarding the missing manual.

[ecbritz]

As you will see in my other posting, I have been guided by you on the right path. By now, I have installed the program successfully (I think) because no activation key is asked. In the course of my struggles, I downloaded two different VS X2 installation files, namely KEYVSPRX2IETBB.EXE and ESDVSPRX2IEPCPF.EXE . The latter is a slightly smaller file in terms of bytes, but I think that is the one I needed to use in order to utilize my serial number. My next step will be to (re-) install VSX2ProBonusPack_6in1.EXE and VSX2ProContentPack_EN.EXE . If this works, you will not see me here again about this particular matter. If not, I'm afraid you will. Thanks a stack!

[Ron P.]

I downloaded two different VS X2 installation files, namely KEYVSPRX2IETBB.EXE and ESDVSPRX2IEPCPF.EXE .

Where did these come from? I've never seen any of Corel, Intervideo, or Ulead's products use such naming. I have all 3 version installation files for VS X2 and none of them required or had such a file.

[mitchell65]

I downloaded two different VS X2 installation files, namely KEYVSPRX2IETBB.EXE and ESDVSPRX2IEPCPF.EXE .

Where did these come from? I've never seen any of Corel, Intervideo, or Ulead's products use such naming. I have all 3 version installation files for VS X2 and none of them required or had such a file.

I Googled both these files. It appears the first is a "Trial" download from Corel. The second is an Install Shield software. never seen them before though. Seems the Install Shield has only been seen in the US!

[Ron P.]

Ok, should have checked out Corel's site first They changed the file naming for their TBYB. Hard to stay on top of them, when they're constantly changing it.

[Trevor Andrew]

Hi

As you know I downloaded X2 from the US site.

I have:-

The main program ESDVSPRX2IEPCPF.exe, installed first, serial number/purchase key required,

Extra Contents, VSX2ProContentPack_EN.exe ¡K. installed second, fills the library with goodies..........

Bonus files. VSX2ProBonusPack_6in1 Installs to C/Program files/ Corel/ VS-Installation BCD Files. (additional software + sample clips, need importing to vs manually.

Patch from Corel site¡KVSX2PROPATCH (in my case for Vista)

Finally downloaded Direct X from the Forum link¡XInstalled manually.

[sjj1805]

I guess that's what happens when Corel release various different versions/packages of their software.
VideoStudio X2 Basic
VideoStudio X2 Pro
VideoStudio X2 Ultimate
Then of course they come out with various bundles every now and then.