Create disc - crashes every time now

madkitty · Post by **madkitty** » Sun Dec 27, 2009 8:27 pm

Have been using VS10 for well over a year with no problems and recently authored and created a disc last week however since then I have had no luck and every time I go to create a disc the app crashes. Nothing new has been installed on PC and nothing deleted. Every time it also seems to show a different dll fault. Have tried uninstalling a couple of times but still no joy - any ideas?

sjj1805 · Post by **sjj1805** » Sun Dec 27, 2009 8:32 pm

Could be a bad batch of DVD discs. Try burning to a hard drive folder instead. If it works then you have a problem with either your DVD burner or the discs. If it doesn't work we have narrowed it down a bit and it could be one or more corrupted source files.

madkitty · Post by **madkitty** » Sun Dec 27, 2009 9:05 pm

I dont even get that far - I render the video in the editor and then go to create disc, it loads the create menu page and then crashes

madkitty · Post by **madkitty** » Sun Dec 27, 2009 9:06 pm

have just rendered the video again and this time this is the error:

Problem Event Name: APPCRASH
Application Name: vstudio.exe
Application Version: 10.0.0.0
Application Timestamp: 456e7845
Fault Module Name: afCacheManager.dll
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 440c5e0b
Exception Code: c0000005
Exception Offset: 0000a60e
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

sjj1805 · Post by **sjj1805** » Sun Dec 27, 2009 9:10 pm

Firstly try creating a test "DVD" (To a hard drive folder - no need to waste a disc) using some other source material - perhaps from a previous project or simply use the sample videos supplied with VideoStudio.

If it works then your source material is corrupted.
If it doesn't then we need to look a bit deeper.

madkitty · Post by **madkitty** » Sun Dec 27, 2009 9:12 pm

have done that fine no problems

sjj1805 · Post by **sjj1805** » Sun Dec 27, 2009 9:28 pm

In that case it sounds like your source file(s) are faulty.
What are they, where did they come from etc.
If they are video(s) (as opposed to a slide show) then did you create an edited MPEG2 file first or are you using the VideoStudio Project File (vsp)

madkitty · Post by **madkitty** » Sun Dec 27, 2009 9:52 pm

theyre .mod files but it cant be those as its also happening with a separate jpeg slideshow!

madkitty · Post by **madkitty** » Sun Dec 27, 2009 10:21 pm

All fixed!!! just read another post on here, removed GOM player and its back to normal...I must have installed it after the last video I created. Phewwwww!!!! Thanks for your help at least we found the culprit!!

Post by **Ron P.** » Sun Dec 27, 2009 10:34 pm

So we now know, VS does not get along with GOM Player, which I've never heard of until now. Glad you have it fixed...

madkitty · Post by **madkitty** » Sun Dec 27, 2009 10:35 pm

its a shame as I prefer GOM to VLC player but VS comes first LOL